Doggie Daycare
Heath Location
End of Day
CSR Stuff
Pharmacy
100

Daycare starts and ends at what time?

What is 9-5?

100

What is the Heath location's address?

What is 209 Laurence Road Heath TX - across from Amy Parks Elementary?

100

What reports must be run at end of day?

What is transaction totals, receivables, sales tax, detailed sales and transaction end of day?

100

What time should opening CSRs arrive?

What is 6:45am?

100

What must be current to fill any non OTC medication?

What is a physical exam?

200

Daycare assessments are done on what day?

What is "when Wayne is available"?

200

The Heath location hours are 

What is Monday, Tuesday, Wednesday, Friday 8-5:30 and Thursday 8-12 and closed weekends. 

200

How much money should be in the drawer after the deposit is removed?

What is $100?

200

What gets put out in back parking lot upon first person's arrival?

What is PTS client parking sign?

200

Do we approve HWP refills if no HWT on file?


**BONUS PRIZE**

What is YES! Fill it and then ask them to sign a waiver or schedule the test. DO NOT DECLINE prevention if exam current. 

300

Daycare pets must pass assessment and sign what paperwork?

What is medical services authorization, assessment waiver, and DDC contract.  

300

What services does the Heath location provide?

What is wellness and sick care, x-rays, lab acupuncture, and grooming?

300

What are some closing cleaning duties?

What is mop, sweep, clean bathroom, clean toys, turn off scentsys, restock waters, clean cat treatment, dust, etc?

300

How do you request a special order food?

What is special food order message box with template and take PREPAYMENT. 

300

Do we fill Carprofen without labwork?

What is yes, if they sign a chronic med waiver or schedule labs.

400

Daycare pets must be current on what services?


**BONUS PRIZE**

What is Rabies, DHPP, Bordetella, Intestinal Parasite Exam and monthly Flea medication.  

400

What services does the Heath location NOT provide?

What are dentals, surgeries, ultrasound, endoscopy, boarding?

400

Who should stay after close to finish up?

What is the person who isn't in jeopardy of OT?

400

How do you request a special order medication?

**BONUS PRIZE**

What is message in AH Order Messages under prescriptions - print SO label and hang on special order box, and get prepayment. 

400
What is required to fill Tramadol?

What is BI ANNUAL controlled substance exam - every 6 months.

500

Doggie daycare is not done on what days?

What is weekends and holidays?

500

What PPE is required when taking xrays? 

What is thyroid collar, lead gloves, lead gown and xray badge?

500

If DVMAX crashes and you can not do end of day, when must it be done?

What is before next shift starts! 

500

Should opening team leave before checking to be sure all morning tasks are complete?

What is NO!

500

What must be current to fill Prednisone?


**BONUS PRIZE**

What is you must ask a doctor for all pred refills unless it is a diagnosis for approved ongoing refills. 

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