This Vs That
Time of Use vs Summer Savers Program.
Time of Use- On peak and Off peak hours during summer which rates change.
Summer Savers- Different Rate for Summer and Winter (No on peak/ off peak hours)
Where you can go to look at what the customer sees when looking at their NV Energy related items online.
What is MyAccount CSR view?
What the basic service charge covers.
What are all investments made by NVE (meters, equipment) and the cost to maintain services?
What is Solar?
ESAP
Expanded Solar Access Program
BTER vs BTGR
BTER is the Base Tariff Electric Rate- Covers the cost of fuel (non-profit).
BTGR is the Base Tariff General Rate- Covers what it costs to maintain the services.
Where you can go to look at the customers consumption, analyze 12 months of consumption, look at usage per appliance.
Where is HBA?
The color that the text will be if there is a past due balance.
What is red?
The year NVE merged with Berkshire Hathaway.
When was 2014?
RLDP
Residential Deposit Waive
Responsible Third Party vs Guarantor
Guarantor- Responsible financially for the deposit. (A way to waive a deposit)
Responsible Third Party- Not financially responsible, they get alerts to help remind customer of record.
How you calculate the cost of the consumption.
What is the KWH x The current rate?
The type of balloon that will explode if contact is made with a power line.
What are Mylar Balloons?
EWQ
Electronic Work Queue
Natural Gas vs Propane
Natural Gas- Used by NV Energy, cannot be stored, is lighter, less carbon emissions, composed of methane molecules.
Propane- No longer used by NV Energy, can be liquified and stored easier, is heavier, more carbon emissions, composed of propane molecules.
Where you go to report an outage.
Where is NETCADOPS
Net Metering accounts calculate how to charge the customer by this formula.
What is KWHD - KWHR + KWHA = KWHN
The year and the name of the town that had the gas explosion that killed 425 kids due to an undetected gas leak.
New London, Texas 1937.
DEAA
Deferred Energy Accounting Adjustment
R&R vs Circuit Lockout
R&R- Will open and close a circuit after a fault is detected
Circuit Lockout- Will happen if an R&R doesn't fix the fault in the circuit. Will leave the circuit open and will not attempt to re-close the circuit by itself.
Where you can access duplicate bills.
Where is OnDemand
What the Deferred Energy Accounting Adjustment does.
How does NV Energy recover the cost of fuel?
How to calculate Watts
Volts x Amps = Watts
EVCCR
Electric Vehicle Commercial Charging Rider