Patient Care
Safety in the Home
Emergencies
Equipment
Communication
100
What's the #1 thing you can do to prevent infection?
WASH YOUR HANDS!!!
100
True or false: it is okay to sleep during an overnight shift with a client.
FALSE
100
An emergency is happening with your client. What 2 phone numbers should you call?
911 and CCC mainline
100
What personal protective equipment should ALL CCC caregivers have access to when caring for clients?
Face masks, gloves, hand sanitizer
100
What is the phone number for CCC's main line?
415 921 5038
200
It's important to encourage _______ in our clients, especially on hot days.
hydration/drinking water
200
Is this an appropriate shoe to wear to provide care? 
NO!
200
You have arrived on time for your shift and have been knocking and knocking and no one is answering. This is a new client you have never worked with before. What do you do?
Call the main line to report your arrival time and what's currently happening.
200
When transferring a client from bed to wheelchair, what should you do to the wheelchair before moving the client?
Lock the wheels of the wheelchair in place.
200
Your client, who does not have dementia, is not able to recognize you and seems angry and confused. They have always been pleasant and remembered you before. What do you do?
New confusion is a change of condition. Report to CCC main line immediately.
300
For someone who cannot reposition themselves, how often should you be repositioning them at MINIMUM?
Minimum of every two hours.
300
A man knocks on the door of your client with dementia and asks to come in. You do not know who he is, the client is unable to recognize him, and you were not expecting a visitor. What do you do?
Do not let him in. Call the main line for further assistance.
300
You are taking a client's blood pressure and this reading comes up. You ask the client how they feel and they say they feel completely normal. What do you do next?
Deflate the cuff, wait several minutes, take the blood pressure again.
300
True or false: when taking blood pressure or measuring pulse oximetry, it is okay for the client to move about the room as usual.
FALSE. Have client remain still with their arm supported and steady during blood pressure or pulse oximetry readings, or the numbers will not be accurate.
300
Your client asks you to fill their pillbox. What do you do?
Say you are not allowed per company policy. Call main line for assistance.
400
Why should we encourage our clients to move around as much as they can (safely)?
Improves their mood, improves their mental and physical health, maintain and improve mobility, protect the skin from pressure wound, prevent contractures, promote independence!!
400
Your client's family member gives you a bad feeling and is always intruding in your space and making it difficult for you to do your job in helping the client. What do you do?
Report your concerns to the office so we can adjust your schedule in a way that works for you. You deserve a safe work environment.
400
Your client was complaining of a headache and now their speech sounds weird. You look over and your client's expression looks like this. What do you do? 
Call 911, my client seems to be having a stroke. Call main line after.
400
How full should the catheter bag be before you drain it?
Half full
400
True or false: there is no point trying to have a conversation with someone with dementia or memory loss.
FALSE!! People with memory loss often still have their childhood memories. People with dementia may not make sense - provide them with warm energy, simple sentences, and let them guide the conversation. Redirect as needed to keep things positive.
500
When are good times to put oxygen on a patient?
When you notice difficulty breathing
When pulse oximeter reads below 95%
Before walking
Before eating
During conversation
500
Your client sees you drive to their house for your shift and says "Great! You can drive us to the grocery store. Let's go!" What do you do?
DO NOT DRIVE THEM. Explain that it is company policy that you are not allowed to drive clients. You can assist in arranging a taxi or rideshare like Uber/Lyft. Refer client to main line if needed.
500
What are some signs of low blood sugar (hypoglycemia)?
excessive sweating, dizziness, lightheadedness, pale, weakness, confusion, irritability.
500
Your client is unsteady and almost slips in the shower, which does not have any special accommodations. After the shower is completed, what do you do?
Communicate to the office to request an updated home assessment + the addition of a shower chair, grab bars, handheld showerhead, etc
500
True or false: there is no point to filling out the daily care sheets.
FALSE. Filling out the daily care sheets and taking detailed notes helps YOU by recording what happened with the client during your shift, and helps EVERYONE by being a resource for other caregivers on your team to reference.