Accounting Topics
Who should checks be made out to when a resident is paying their rent?
The payment should be made out to the name of their property. Never Impact Seven, Impact Management Group, etc.
What are the 4 EIV reports that must be ran monthly?
1. Multiple Subsidy Report 2. Identity Verification Report 3. Deceased Tenant Report 4. New Hires Report
When should the painter start painting a vacant unit?
By noon, the day the unit becomes vacant.
Who must review all disciplinary/corrective action BEFORE being given to an employee?
Human Resources
In Yardi, what should be checked every day? Name 4 things you can easily find there.
Portfolio Dashboard
1. Deposit Accounting 2. Daily Activity 3. Pending Application 4. Occupied Units 5. Leased Units 6. Available Units
What date are reserves to be submitted each month?
By the 17th of each month.
Who must sign the VAWA Lease Addendum?
Each adult household member must sign their own Lease Addendum at Move-in.
According to our Preventive Maintenance Policy, when are apartment inspections completed for a current resident?
The first inspection will be completed 5 months prior to lease expiration or 30 days prior to the first recertification letter going out. The second inspection will be completed 6 months from this date.
When should a workplace injury be reported to Human Resources?
Workplace injuries are to be reported to the regional manager and HR immediately. Incident report is to be submitted to Human Resources within 24 hours.
What would be an appropriate response to say to a resident if you are unsure of the answer or the remedy to a concern?
Thank you for asking, I will speak with my supervisor and get back to you with a response. -or-Thank you for bringing that to my attention, I will speak with my supervisor and get back to you with a response.
How many properties should you submit on one reserve form?
One. Each property needs their own form.
Currently the medical expense deduction is any expenses that exceed 5% of Annual Income, what is the % for HOTMA - new applicants AND current residents?
New applicants, will be 10%, Current residents will be phased in starting with 5%, 7.5%, then 10%
Name four Inspection Certificates that are required for a REAC/NSPIRE Inspection?
Bonus (100) - What does NSPIRE stand for?
Boiler, Elevator, Fire Alarm, Sprinkler, Lead-based Paint
National Standards for Physical Inspection of Real Estate.
Are employees permitted to smoke in their cars or in the parking lot of the properties.
No, we are a smoke free company. They must leave the property.
From a leasing perspective list 3 things you must do to limit days vacant.
1. Have an established interest/waitlist 2. Ensure you have supportive advertising/marketing 3. Prelease the apartment for move-in within 7-10 days of move-out. Max 14 days.
What is the login (username and password) to view energy invoices through Yardi?
Username: impactseven
Password: energy
Currently, we need to provide 4-6 weeks paystubs if using paystubs. Under HOTMA how many paystubs are needed?
The 2 most recent, consecutive.
When a hazardous material incident occurs, name (2) sequence of events that you and or maintenance need to do.
1. Notify the local fire department. 2. If directed by the fire department, evacuate the building. 3. For large spills, do not attempt to clean up the spill. 4. If Toxic fumes are present, secure the area (i.e.: close doors, mark with caution tape, etc.)
What is the process of requesting PTO?
Put in the request in BambooHR. Once approved, send a calendar appointment to your supervisor so it gets on their calendar.
Provide 4 examples of reasonable accommodations.
1. Installing grab bars in the shower. 2. Construction of a handicap ramp at a point of entry if it doesn't put a financial burden on the property. 3. Moving a mobility impaired tenant to a ground floor unit. 4. Installation of a door signaler (to replace a traditional doorbell) for hearing impaired tenants. 5. Installing flashing fire alarm for hearing impaired. 6. Tub cut outs to make tub more accessible.
What are five things needed to set-up a vendor?
1. Standards of Conduct Form 2. Liability Insurance 3. New Vendor Form 4. Workman's Comp Waiver, if no Workman's Comp. 5. W-9
Currently, residents have to report a change of $200.00 more/less to conduct an interim recertification, what is the rule for HOTMA?
Adjusted income of 10% or more.
List 3 maintenance-related tasks you can do prior to a unit becoming vacant that can reduce days vacant.
1. Pre-Move-out Inspection 2. Schedule turn vendors in advance 3. Ensure turn-related supplies are in stock.
Name two places that employees can find the Employee Handbook?
1. On the “Home” tab in BambooHR “Company Links” section 2. The Main Site page on SharePoint.
Name 5 things/activities you can do to show resident appreciation.
1. Coffee and Donut Day 2. BBQ/Potluck 3. Popcorn and Movie Day. 4. Puzzle Day 5. Popsicles/Sundae Bar 6. Schedule Casino Bus 7. Bingo/Cards 8. Goodie Bags 9. Pie/Treat Day 10. Board games