Who Are You?
The four pieces of personal identifying information required to open an account
What are NABS?
The initial method or tool used to scan a potential member against OFAC.
What is Sanction Screening?
Cash transactions involving more than this dollar amount will trigger the filing of a CTR.
What is $10,000?
The acronym BOLO stands for...
What is 'Be On The Look Out?'
The clock starts ticking the moment a member says, "There's fraud on my card."
This must be done to stop further unauthorized charges.
What is CLOSE the card?
This must be completed within 60 days if required documentation is unavailable at account opening.
What is MIP verification or account closure?
This person must provide their identification when opening an account for a minor.
Who is the parent or legal guardian?
Per OFAC, these must be checked against the OFAC list, prior to conducting a transaction.
What are all non-member third-party individuals and entities?
Used to report suspicious activity to the BSA Officer.
What is a Service Event?
This screen in Symitar is used to document how a member's identity was verified.
What is the EMV screen?
Member bought it, didn't like it, or never received it - but the charge isn't fraudulent. If resolution directly with the merchant fails, this type of claim may help.
What is a dispute?
This form must be completed for all business accounts to detail the expected activity of the business.
What is the Business Account Information Form?
This report is used to authenticate personal information provided at account opening.
What is ChexSystems report?
A member wants to wire funds internationally. During the OFAC check, their name closely matches one on the SDN list. Before completing the transaction, this action must be taken.
What is notify the BSA Officer?
Intentionally breaking down a large sum of currency into smaller transactions to avoid a CTR filing.
What is structuring?
When this word appears on a ChexSystems report, you must stop the account opening process and follow escalation procedures.
What is FAILED?
This is the number of business days the Credit Union has to process a Fraud Claim.
What is 10 days?
This document must be provided to a member whenever 'Account Action' indicates DECLINE on a QualiFile report.
What is a QualiFile Adverse Action Notice?
This form of ID is no longer acceptable on its own due to fraud concerns.
What is a U.S. Passport Card?
This manual method is used to perform OFAC searches when Sanction Screening is unavailable.
What is search the OFAC list saved on the network?
When a shared branch member conducts a reportable cash transaction, you must gather this information to complete a CTR.
What are the guest member's full name, address, SSN, DOB, and ID details (number, date of issuance, expiration date)?
Requesting a replacement debit or credit card within 30 days of an address change.
What is a red flag?
A member questions a charge at Best Buy. They say they gave their debit card to their teenager to buy groceries at Publix - not to buy an iPad. To treat the Best Buy charge as unauthorized, this must have already happened.
What is revoke permission?
Name one additional document a Non-Resident Alien is required to provide at account opening.
What is an Alien Registration Card, VISA, or EAC.
Required when a member provides a P.O. Box as their address.
What is a physical address?
The acronym OFAC stands for...
What is Office of Foreign Assets Control?
This CTR field helps determine if a large cash transaction aligns with a member's financial behavior.
What is Occupation?
This type of fraud is when a fraudster creates a fake identity by combining real and fabricated personal information.
What is synthetic identity fraud?
A member presents a high-dollar check drawn on a new out-of-state account. The check has inconsistent font styles, a blurry logo, and no perforation marks. The member appears rushed and insists on immediate cashing. Following internal procedures, you should take this action.
What is delay funds availability for 7 days or escalate check review with your manager.
This form must be completed for legal entities with owners holding 25% or more equity interest.
What is the Certification Regarding Beneficial Owners of Legal Entity Customers?