Find it?
Giftcard Sales
Scorecard ( ReportPortal)
Do we have more or less bookable units from last year?
MORE
Sales to Service
Retail sold/ how many clients serviced
Most memberships sold in Feb
Lake Forest 58
What is the goal for retail sales for an esthetician?
$30
Dermaplaning Treatments
Skincare Summary OR Salesrankings
What does MESOC stand for?
Massage Envy South Orange County
Missed Opportunities
How many memberships we should have sold to be at 30%
Advanced Attachment for Feb
Aliso 77%
Which advanced service makes us the most in revenue?
They all cost 2 packages!
Memberships Sold
Guest Log OR MR245
Do we have more or less active members than 2023
MORE!
Adjusted Skin Care Package Usage
Facial units + advanced units (x2)
NPS for Feb
Laguna Niguel 75%
What does Total Sales Less Usage include?
Member Dues, Giftcards, Retail, additional sessions, and enhancements
"Other" Body care services
GOT EM, always 0 until a new service
Do we have more or less active members than 2022?
Less
What does NPS stand for?
Net Promoter Score
Skin Care Efficiency for Feb
Lake Forest 71%
Why do we have higher revenue in February, May, and December?
Giftcards!
Active Members
DB001 ( Active minus SUS, minus Emp)
What's our top 3 priorities?
1. Giving all members and guests EXCEPTIONAL customer service
2. Membership Sales & Member Retention
3. Having fun and communicating with your TEAM!
Skincare Enhancement Average Lift
How much more the sessions cost based off of the enhancements performed ( enh revenue divided by services performed)
Highest enhancement attachment rate for February
Aliso with 18.7%!
What makes the company the most revenue?
Member Dues