In a hotel
During a guided visit
In a restaurant
Other
100

The person in the room next to mine is snoring, and I can't sleep!

I'm sorry about that. Do you want me to see if I can change your room?

100

A thief stole my camera!

That's terrible. I will call the police immediately.

100

The meat is not cooked enough.

I'll ask the chef if he can cook it a little more for you.

100

But I must fly to Beijing!

I'm afraid this is impossible. You need a Chinese visa.

200

I do not like the color of the bed sheets.

I don't think there is anything I can do about that, but I'll ask the manager if they can give you sheets of another color.

200

The weather is too hot.

I'm afraid there is nothing I can do about the weather, Sir/Madam.

200

Our table is too close to the toilets.

I'll see if we can change tables, Sir/Madam.

200

I've emptied the minibar. I want a refill.

This is possible Sir/Madam, but of course the drinks will be charged.

300

The faucet in my bathroom is leaking.

I will report the situation to the manager.

300

My legs are tired.

We're almost there. You'll soon be able to sit and take a rest.

300

Our table is in a draught, and I'm chilly.

I'll see if I can give you another table.

300

A tourist comes in a church, for instance, speaking way too loud.

Would you please lower your voice, Sir/Madam?

400

There are bugs in my bedroom. This is unacceptable.

Of course it is. I understand. Please let me report this to the manager.

400

This place is so boring.

I do hope you'll find the next visit more interesting, Sir/Madam.

400

This is bloody unacceptable!

What exactly is unacceptable, Sir/Madam?

400

I have a terrible toothache.

I will try to get you a dentist, Sir/Madam.

500

My room is not feng-shui. It would help if I could burn some incense, though.

I'm afraid you can't do that, Sir/Madam. The hotel is a non-smoking area.

500

What are you going to do about the rain?

This is Brittany, Sir/Madam; I'm afraid there is nothing to be done about the rain.

500

The food is absolutely dreadful!

I'm very sorry to hear that, Sir/Madam. This restaurant is highly rated in all guides.

500

Why are you black?

I'm a professional guide, Sir/Madam.

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