Definition
Examples
Office Software
Communication Tools
100

the imparting or exchanging of information or news.

What is communication?

100

face-to-face discussion, emails, facial expressions, videos, and presentations

What is types of communication?

100

This program is used to create text documents like letters and reports.

What is Microsoft Word?

100

This app specializes in team collaboration and integrates chat, video calls, and shared workspaces.

What is Microsoft Teams?

200

the combined action of a group of people, especially when effective and efficient.

What is teamwork?

200

 working together to complete a task, solve a problem, or achieve a goal.

What is teamwork?

200

This application helps in creating professional slideshows for presentations.

What is Microsoft PowerPoint?

200

This internet-based service is commonly used for sending and receiving digital messages.

What is email?

300

an act of performing or participating in a public event.

What is appearance?

300

clothing, body language, and attitude.

What is appeareance?

300

This software is frequently used for numerical data analysis and creating charts.

What is Microsoft Excel?

300

This social media platform is often used by businesses for professional networking.

What is LinkedIn?  

400

Understand the importance of
punctuality/attendance

What is Attendance

400

reporting to work on time, staying for your scheduled shift, and following the company's attendance policy, including notifying your manager of absences or tardiness.

What is good attendance?

400

This online platform combines emails, calendaring, and task management.

What is Microsoft Outlook?

400

This tool is widely known for online meetings and webinars with participants from around the globe.

What is Zoom?

500

Collection of all the values and
actions that people feel are
appropriate in the work place


What is work ethic?

500

being professional, responsible, and dedicated.

What is good work ethic?

500

This tool is part of Google Workspace and is used for creating text-based files collaboratively.

What is Google Docs?

500

This app, with a ghost logo, is popular among younger users for sending multimedia messages that disappear after being viewed.

What is Snapchat?

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