IRR
How often should IRR be reviewed?
Monthly
Which Dashboard should be used to complete the End of Day Process?
End of Day Receiving
Intervention.
How often should cash long/short be reviewed?
Daily
What platform can you review Driver History on?
Dispatcher
What can be reviewed weekly to prevent book vs. sku gap growth before it hits the IRR?
OH Changes, Scanned Stolen, IRR Alerts
Which report can be used to show your CVP Sell through?
CVP Performance
What 3 pieces of evidence are required for Auror?
Photo, Video, Statement
Name 3 types of scams on the front-end?
3rd Party/Omni
What other API Report is used in correlation with the IRR for potential item level opportunities?
ROT 5
How can you correct a duplicate receiving?
Complete a negate receiving in App using the same invoice #
After how many shoplifting events does a customer get a trespass?
On their second detention.
How long after a store purchase or customer satisfaction gift card payout should a CFT be completed?
When the expense is incurred
What platforms can you use to find and review failed audits?
Omni Dashboard and Secure Omni Portal Questions
A red flag on the IRR is when inventory is growing faster than what?
Sales
Which report did the Open Receivings dashboard replace?
Receiving and Payment Record Report
What are the 5 elements of AP-09?
Alert Signal, Selection, Intent to Steal, Continued Possession, Passing the Exit Doors
What tool can used to link up common operator shortages?
Long/Short tool- New
What should customer hosts look for on an exit pass?
Date, # of items, moving barcode
Name 3 types of opportunities for book vs. sku gap growth on the book side.
MU/MD, MTRs, Warehouse Claims, Donations, 70 Types, Disposals.
How can the Receiving Look-Up Tool be utilized?
To complete wave tasks
If a shoplifter is stealing multiple/large quantities of the same merchandise, what form/interview needs to be completed?
ORC
Where can failed refund audits be reviewed?
Return Audit Reporting on AP1
Name 3 control red flags to look for and observe when touring digital?
Purses/Back Packs, Key/Door Controls, Aged Orders, Cancelled orders