Element
Guidelines
Detain
Engaging a Suspect
100

What is the element when we see suspcious behavior? 

Alert Signal

100
What is the number one Priority? 

Safety 

100

What is the max amount of time are you allowed to detain a suspect? 

1 Hour 

100

What do you need to ensure you have prior to approaching the suspect? 

Witness 

200

What is the element that is different at Self Checkout 

Intervention 

200

How can you obtain Vehicle information?

CCTV 

You may not pursue a fleeing suspect or direct anyone into the parking lot in pursuit of evidence such as vehicle information.  

200

When do we prosecute  a minor? 

We don't unless... 

  • The suspect is a repeat shoplifter at a Walmart facility.
  • The suspect committed or threatened violence.
  • The suspect fails to produce a valid government or school I.D.
200

Where is the further you can go when engaging a suspect? 

Sidewalk 

300

What is an example of  intent to steel? 

  • Concealing or obscuring merchandise
  • Ticket switching
  • Making no attempt to scan or pay for merchandise
  • Financial theft/fraud
300

When do we trespass a suspect? 

ages of 18 to 65 years of age and: 

  •  Is a repeat shoplifter at a Walmart facility; or
  •  Was violent or threatened violence, regardless of age.  
300
What do you do if the suspect does not cooperate?

Withdraw from the suspect and key in as an event- Safety is Key 

300
What are the requirement for the witness? 

18 years or older 

400

What is the last element? 

Passing the exit 

400

When are you allowed to Restrain a suspect? 

You may not physically restrain a suspect or any other customer.  This includes their person, bags, purses, shopping carts, etc.

400

What do you do if a suspect doesn't have ID 

Call Law enforcement 
400

If a suspect goes to the restroom, when are you allowed to approach them? 

Never, we lost surveillance 

500

What are the 5 elements? 

1. Alert signal

2. Selection

3. Intent to steal

4. Possession must be maintained in a manner sufficient to conclude the suspect has the unpaid merchandise after entering the vestibule or going past an exit door.

5. Passing the exit door 

500

What are you to do if you stop a customer and merchandise was paid 

Inform you AP Coach and MAPM immediately. 

500

As an API able to check receipt on a suspect?

APSA check receipts, API's should have all thier elements on making a stop. 

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