Room Entry
What is the first thing you should do before entering an apartment?
What is Knock three times, announce yourself, and explain your purpose of being there
What phrase reminds RAs why documentation is important?
What is if it isn't written down, it didn't happen.
What should an RA do if they suspect illegal drug use?
What is contact the RD On-Call immediately and prioritize safety.
Should an RA physically intervene in a fight?
What is No.
What pets are permitted without special approval?
What is fish (up to a 10-gallon tank).
Name two situations when an RA may enter an apartment.
What is Emergencies, observed policy violations, authorized inspections, or with supervisor permission.
List three things every room entry record should include.
What is date, time, reason for entry, staff present, and observations (any three).
Can an RA confront someone suspected of drug use alone?
What is No. Prioritize de-escalation and contact professional staff.
What should you do if you observe a weapon?
What is maintain distance and immediately contact Campus Police and professional staff.
How should you verify an approved ESA or service animal?
What is ask for the Housing Approved Animal sticker or contact professional staff.
What should you always leave after entering an apartment?
What is a room entry slip.
When should an incident report be completed?
What is whenever there is a policy violation or notable incident.
Who can legally possess alcohol in university apartments?
What is individuals 21 years or older, following university policy.
What is your first priority during a fire safety concern?
What is ensure evacuation procedures are followed and notify staff immediately.
What should you do if you discover vandalism?
What is photograph the damage, document it, and notify professional staff.
Why is leaving a room entry slip important?
What is it informs residents and documents the RA's actions.
Why is thorough documentation important?
It protects residents and staff while supporting accountability and follow-up.
During an underage alcohol incident, who should be contacted?
What is campus police and professional staff/RD On-Call.
After a crisis, what should every RA complete?
What is a clear, factual incident report.
Who investigates thefts?
What is Campus Police
You enter an apartment for an authorized inspection but forget to leave a room entry slip. What policy expectation was missed?
What is the RA failed to complete required room entry documentation by leaving the entry slip.
An RA verbally tells their RD about an alcohol violation but never submits an incident report. What mistake was made?
What is the RA failed to complete required documentation.
You find a vape being used outside an apartment. What should you do? (They are not underage)
What is ask the individual to stop, educate them about the tobacco-free policy, and document the incident.
Two residents are yelling at each other. What is your first responsibility?
What is create physical distance, gather facts calmly, and seek guidance if needed.
You notice several extra mattresses in an apartment and unfamiliar people staying there. What policy concern should you investigate?
What is possible over-occupancy and unregistered guests.