APCO basics
When dispatching vehicle information, use this method
CYMBALS
This system is used to dispatch information on missing or abducted children.
AMBER Alert
False
The most important thing you can find out during a 911 call
Where the emergency is
1300
1 PM
Enhances Basic 911 by providing telephone number and address.
E-911
This type of call runs the highest risk for assault against first responders
Domestic/family disturbances
True or false: Telecommunicators are responsible for their continuing education.
True
Differences in things like age, race, ethnicity, gender, sexual orientation etc.
Diversity
2000
Defined by who you are, what you do, and how others perceive you
This crime is a combination of robbery and auto theft
Carjacking
The level of duty owed by one person to another
Standard of Care
Abbreviation for the technology that provides a mapped location of response unit vehicles
AVL
0530
5:30 AM
Involves an individual's personal, professional, and organizational rules of conduct.
Ethics
The taking of property by force or threat of force
Robbery
The standard used in liability cases; a _____ and ____ person
Reasonable/prudent
Abbreviation used to describe automatic transmission via wireless technology following a crash
ACN
2345
11:45 PM
Name the three disciplines of public safety communications
- Law Enforcement Communications
- Fire Service Communications
- Emergency Medical Service Communications
This crime is when force is used to coerce the government or civilian population to further a political or social objective
Terrorism
Actions that do not have hard and fast rules of how you have to act
Discretionary Act
Name the six components of the communication cycle
Sender, receiver, context, message, medium, and feedback
1937
7:37 PM