APCO Vocabulary
The term PSAP
Public Safety Answering Point
Vehicle Descriptions
CYMBALS
ALI
Calling Parties Location
The location of the on-scene incident command
Incident Command Post
The level of duty owed by one person to another
Standard of Care
Who you are, What you do, and how others perceive you
Professionalism
MSAG
Master Street Address Guide
The number used by wireless carrier to route the call and identify the cell site from which the call originates
P-ANI
Temporary location for available resources not immediately assigned
Staging Area
Actions done where there are no hard and fast rules as to the course of conduct one must or must not take
Discretionary Act
Guide to action
Policy
TCC
Telematics Call Center
allows you to make telephone calls using the internet
VoIP
Section Responsible for ordering resources and providing facilities, supplies, and equipment maintenance
Logistics Section
Preventing, eliminating, or mitigating exposure to adverse circumstances
Risk Management
Primary functions or tasks of public safety communications systems
Vital services
Provides a mapped location of response unit vehicles
AVL
Terminal type device with keyboard and display used by the deaf or hearing impaired to communicate via telephone lines
TTY
The point of contact for representatives from other agencies
Liaison Officer
The complete range of radio frequencies used for communication
Spectrum
Physically signaling that you are listening
Nonverbal Attending
NIMS
National Incident Management System
A telematics call that is similar to a 911 open line call
National Incident Management System
NIMS
Sets the limitations on radio power, antenna height, and frequency use
Federal Communications Commission