ABBREVIATIONS
CAD
COMPUTER AIDED DISPATCH
POLICY
A GUIDE TO THINKING
THE SIX COMPONENTS OF THE COMMUNICATION CYCLE ARE- THE SENDER, RECEIVER, MESSAGE, MEDIUM , CONTEXT AND ?
FEEDBACK
An all encompassing term for actions that include answering the phones, handling conversations and gathering pertinent incident information.
Call processing
THIS WILL ALLOW ANYONE TO CONTACT 9-11 FROM ANY INTERNET ENABLE DEVICE OR EXISTING TELEPHONE SYSTEMS ..
NEXT GENERATION 9-11 (NG9-11)
TERT
TELECOMMUNICATOR EMERGENCY RESPONSE TASK FORCER
PROCEDURE
A GUIDE TO ACTION
THE FOUR BASIC OPERATIONAL METHODS FOR CALL ROTING ARE…DIRECT DISPATCH, CALL TRANSFER, CALL RELAY AND THIS..
CALL REFERRAL
MULTI-LINE TELEPHONE SYSTEMS THAT PROVIDE PSAPS WITH ONLY THE ADDRESS AND PHONE NUMBER OF A SINGLE, CENTRAL LOCATION WITHIN THE SYSTEM.
PRIVATE BRANCH EXCHANGE SYSTEMS (PBX)
A TTY CALL
THE 4 or 5 ”W”s
Where, when, what and who…plus weapons if applicable
HEARING-CARRY OVER (HCO) IS WHAT?
A COMMUNICATION METHOD THAT UTILIZES BOTH VOICE AND TEXT COMMUNICATION ALLOWING A PERSON WHO IS SPEECH IMPAIRED TO LISTEN TO THE OTHER PARTIES CONVERSATION AND RESPOND BY TYPING VIA A TTY or other means of communications
After finishing a sentence you should type what when handling TTY calls?
GA- GO AHEAD
TELEMATICS TECHNOLOGY ENABLES THE TRANSMISSION OF AN EMERGENCY VOICE CALL FOR TELEMATICS EQUIPPED VEHICLES WHEN DRIVER PUSHED A MAYDAY BUTTON OR A CRASH TRIGGERS AIRBAG DEPLOYMENT OR ACTIVATION OF CRASH SENSORS CALLED THIS..
AUTOMATIC CRASH NOTIFICATION (ACN)
0000
MIDNIGHT
CYMBALS
COLOR, YEAR OF VEHICLE, MAKE/MODEL, BODY, ADDITIONAL INFO, LICENSE PLATE, STATE OF LICENSE
RADIO
A MEANS OF TRANSMITTING INFORMATION WITHOU A PHYSICAL CONNECTION BETWEEN SENDER AND RECEIVER
THE ABILITY FOR MULTIPLE AGENCIES TO CONVERSE WITH ONE ANOTHER USING COMMON RADIO FREQUENCIES IS THIS
RADIO INTEROPERABILITY
A US GOVERNMENT AGENCY CHARGED WITH REGULATING INTERSTATE AND INTERNATIONAL COMMUNICATIONS BY RADIO, TV, WIRE, SATELLITE AND CABLE..
THE FEDERAL COMMUNICATIONS COMMISSION (FCC)
WHEN YOU RECEIVE CALL FROM A BOMB THREAT SUSPECT YOU SHOULD DO WHAT
RECORD THE EXACT WORDING OF THE BOMB THREAT
EAS
EMERGENCY ALERT SYSTEM
BATTERY VS ASSAULT
ASSAULT TYPICALLY DOES NOT INVOLVE AN PHYSICAL CONTACT, IT CAN BE VERBAL
BATTERY INFERS SOME TYPE OF PHYSICAL CONTACT HAS OCCURED
DELAYED
THIS RADIO SYSTEM PROVIDERS PERHAPS THE BEST COVERAGE AND ALSO OFFERS DIRECT BENEFITS ASSOCIATED WITH THE MOST EFFICIENT USE OF SPECTRUM (THE FULL RANGE OR RADIO FREQUENCIES USED FOR COMMUNICATION)
MULTI-SITE TRUNKED RADIO SYSTEMS
WHAT TYPE OF DISTURBANCES ARE TYPICALLY CONSIDERED THE MOST HAZARDOUS CALLS TO WHICH PUBLIC SAFETY OFFICIALS RESPOND?
DOMESTIC/FAMILY DISTURBANCES