Terminology
Reporting
Incentive
Disciplinary Policy
Deadlines
100
Straight Packing, Voice Picking, Returns Processing, DSP Stocking are examples of these kind of activities.
What are examples of On-Standard Activities?
100
This report should be posted weekly.
What is the True Performance Report?
100
When accuracy is below 99%.
When is no incentive paid?
100
This is how the minimum performance levels are determined.
What is Tenure?
100
These need to be turned in on the 10th and the 25th of each month if associates would like to redeem them.
What are Lift Tickets?
200
This must be signed by MANAGEMENT in order to be keyed.
What is an Off-Standard Sheet?
200
These are used to compare associates' On-standard Percent, Units Produced, Units per Hour, Accuracy Percentage.
What are ProRep Reports?
200
This is only earned for measured hours.
What is Incentive Pay?
200
This is the first step of the 3 step disciplinary policy.
What is Coaching?
200
This is the time allowed to login to ProRep on a Monday.
What is 3:00 PM?
300
An associate is paid at this when they are moved to a function when there is no work available.
What is Base?
300
This report shows all activites and elements completed by each associate.
What is a Detailed Production Report?
300
Las Colinas Departments- Packing, Order Filling, Receiving, Returns
What are the departments on Incentive?
300
This is the amount of time meeting all qualifications needed to clear a Performance letter.
What is 4 weeks?
300
Kronos time adjustments must be performed at this time from the previous day.
What is 8:00 AM?
400
This is equal to Earned Hours divided by Actual Hours.
What is True Performance?
400
This report shows violations that occur in both productivity and quality.
What is the (Productivity & Quality) Associate Disciplinary Review?
400
This is when 0.5 hours is added to earned hours.
What is the reward for no errors in one week?
400
This is the discipline level and tenure at which a check study is necessary.
What is Final Warning and Over 180 days?
400
Previous day's data must be approved by this time the following day.
What is 1:00 PM?
500
An occurrance due to many random events at a work station.
What is an Unavoidable Delay?
500
This report ranks associates based on quality and productivity performances.
What is The Associate Index?
500
This is updated every year to ensure Incentive rates are increased fairly.
What is the Paychart?
500
This is the number of on-standard hours in two weeks necessary for an associate to receive a quality letter.
What is 32 hours?
500
Logs must be turned in to the APEX office by this time.
What is the end of each shift?
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