Learning
An evaluation procedure in which employees are ranked by identifying the best and worst employees on a list. These names are then removed from the list, and the best and worst of the remaining names are identified. The procedure continues until everyone on the list has been ranked.
What is Alternative Ranking?
A training technique in which participants are assigned to act out the roles of other people.
What is Role Playing?
The proportion of employees who remain employed during the entire period of time being analyzed.
What is the Retention Rate?
A form of evaluation bias in which recent events are weighted more heavily in the mind of the evaluator than distant events.
An evaluation procedure that ranks employees by comparing each employee with every other employee.
What is Paired Comparisons?
A systematic approach to fully integrating a new employee into an organization and its culture.
What is Onboarding?
A form of evaluation bias in which the individual's earliest performance is weighted more heavily in the mind of the evaluator than more recent events.
What is Primacy Effect?
When the training activities enhance performance in the new situation.
What is Positive Transfer of Training?
The process of improving job performance through performance planning, performance evaluation, mentoring, and continuous feedback.
What is Performance Management?
An online system that organizes all activities relative to successfully integrating a new employee into an organization.
What is an Onboarding Portal?
A reduction in ability or effectiveness caused by lack of knowledge or skill due either to forgetfulness or the creation of new knowledge and technology.
What is Obsolescence?
When the training activities inhibit performance in the new situation.
What is Negative Transfer of Training?
What is Management By Objectives (MBO)?
A training technique that arranges the training material in small sequential steps. The ideas are presented one at a time, giving the trainee an opportunity to respond to the material and to demonstrate mastery of it.
What is Programmed Instruction?
A form of evaluation bias whereby evaluators tend to rate everyone especially high or low.
What is Leniency-Strictness Effect?
A training technique that involves transferring trainees to different jobs to broaden their focus and to increase their knowledge.
What is Job Rotation?
An extensively used training technique that consists of showing a trainee how to perform an activity and supervising the trainee's attempts to learn it.
What is Job-Instruction Training?
When employees are terminated for reasons beyond their control.
What is Involuntary Turnover?
A learning experience in which students are able to work for a period of time and apply the information they have learned.
What is an Internship?
The process that occurs when people know their behavior is being observed and behave differently as a result of being observed?
What is the Hawthorne Effect?
A form of evaluation bias in which one attribute influences the evaluation of other traits. Sometimes a distinction is made between the influence of positive and negative characteristics, "horn effect" referring to the influence of one negative perception.
What is Halo Effect?
An evaluation procedure consisting of specified dimensions of performance and a rating scale for each dimension to evaluate the employee's behavior.
What is Graphic Rating Scales?
1) reactions, 2) learning, 3) behavior, and 4) results.
What are the Four Criteria for Evaluating Training?
Activities that involve a group of individuals in making decisions and solving problems. The group members learn from participation in the group activity as well as from the group discussion about the activity.
What are Experiential Group Exercises?
The process of acquiring general knowledge and information that usually results in a broadening of the responses students are likely to make.
What is Education?