Hiring New Employees
Length of time a position must be posted internally
What is 3 days
Hasn't happened yet - and it could be positive or negative.
What is a risk
Feedback mechanism for elevating issues and opportunities
What are RESPECT Huddles
Caller no longer has access to Epic
What is an Incident
What is Blackboard Connect
Length of time team member must be in their current role to be eligible for a transfer
What is six months
Requires immediate action to reduce negative impact
What is an issue
IT specific forum for strategy updates
What is "What's Up Wednesday"
Clinic admin requests a new interface
What is a Project Request
Email distribution group used by Communication Managers On-Call for unplanned outages
What is UPH_Downtime
Person responsible for notifying the current team member's leader that an offer has been accepted by the team member
Who is the team member receiving the offer letter
A healthy and an essential part of any project - used to get leadership support.
What is escalation
2024 target IT employee engagement score
What is 86 (or higher)
Request for small application customization
What is an Enhancement
The person that notifies the UPH Administrator On Call during unplanned outages
Who is the Application Director On Call
Minimum length of time for a transfer date for a non-exempt team member
What is 2 weeks
Storage location for resource tools to support A/O PM efforts
What is MS PWA
Resource load balancing tool to support work / life balance
What is the IT Heat Map / Roadmap
Request to relocate a printer
What is a Service Request / Task
Two methods for sending "Communication Bridge is Opening" page
1. Contact the Service Center (call the backline #)
2. Communication Manager sends via Blackboard Connect)
Communication method for hiring leaders to share their open positions
What is the IT Notify Distribution List
Team that provides support and guidance to all A/Os
Who is the PMO Admin Support team
UPH performance reporting tool used to track progress towards STIP metrics
What is the Onward Performance Tracker
Request to re-open an inpatient department
What is a NMREC
Location tip sheets and other helpful resources for Communication Managers On-Call
What is the Outage_Downtime Communcation Teams channel files