A.P.P.L.E.
AppleCare+
Sales
Business
Services
100

Everyone is welcome in our stores. Everyone.

What is Approach?

100

1-800-275-2273

What is your dedicated support number, 1-800-MY-APPLE

100

"I am ready to pick up my order, I have no questions and no trade in."

What is APU Table. 

100

Use this when shopping. 

What is Wallet Pass?

100

Stream or download more than 100 million songs.

What is Apple Music?

200

permission, position, and uncover customers' needs. 

What is Probe?

200

Settings, About, Coverage. 

How to check for AppleCare+ Coverage?

200

"I would like to leave with my new product already working."

What is the Setup Table?

200

M.D.M.

What is Mobile Device Management. 

200

Now with up to 12TB of storage for everything from photos and videos to device backups and home security videos.

What is iCloud+?

300
Here is your complete solution. 

What is Present?

300

Call or chat anytime. 

What is 24/7 support?

300

0% APR and a new iPhone every 12 months, if you want. 

What is the iPhone Upgrade Program?

300

Digital Business Card 

What is an intro?

300

Great for those who want to stay in the know and looks great on iPad. 

What is News+?

400

Acknowledge, Align, Assure. 

What is learn?

400

Cosmetic Damage

What is not covered by AppleCare+?

400

The place where customers use an iPad to preview Apple Watches of interest. 

What is the Watch Discovery Table.

400

A resource for getting specific help with your business. 

What is the Apple Consultant network?

400

One-stop service and support from Apple experts.

AppleCare+

500

Don't forget to check out Today @ Apple. 

What is Extend. 

500

Less than 80% free replacement

What is Battery Coverage?

500

Who, What, Where, When, Why & How are examples of this sales tactic. 

What are open ended questions?

500

P.R.O.B.E.

What is, Position, Reason, Office, Best Time, and Employees?

500

You are not required to purchase an AppleCare+ plan to use it.

What is the Apple Support App. 

M
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