Business
Apple gives business customers this free tool to buy products online.
What is the Custom Online Store?
This camera mode on iPhone blurs the background and focuses on your subject.
What is Portrait Mode
What does each letter in APPLE Steps of Service stand for?
What is:
A – Approach
P – Probe
P – Present
L – Learn
E – Extend
This service helps protect your device data and allows you to share storage with others.
What is Family Sharing (iCloud)
This Apple tool helps businesses appear better on Maps and Siri.
What is Apple Business Connect?
This Apple product fits in your pocket and has features like Face ID, iMessage, and Live Photos
What is iPhone?
This step often includes demos, hands-on interaction, and storytelling to bring value to life.
What is the "Present"?
Before arriving at the Genius Bar, customers are encouraged to do this to protect their data.
What is backup their device?
Apple offers this service to help businesses purchase the Apple device with flexible payment plans.
What is Apple Financial Services?
This product allows you to accept payments via Tap, NFC, and Bank Cards.
What is "Square Reader (2nd Gen)"
Failing to do this first step properly may cause the customer to feel overlooked or unwelcome.
What is "Approach"?
An alternate replacement service that is available exclusively through Apple Support Call.
What is Express Replacement Service
The minimum order value required to qualify for Apple's business financing options is this amount.
What is $1,000?
You can copy on your iPhone and paste on your Mac using this feature.
What is Universal Clipboard?
When a customer is unsure what they need, this probing method helps uncover their actual goals.
What are open-ended questions?
This test helps determine if a device issue is software- or hardware-related without opening the device.
What is Diagnostics (MRI, AST2)
This tool helps companies set up and manage Apple devices.
What is Apple Business Manager?
This chip integrates two M3 Max dies using UltraFusion architecture, offering up to 192GB of unified memory and over 134 billion transistors for extreme computational tasks.
What is M3 Ultra Chip
In this step, you might recommend Today at Apple, Apple Business or AppleCare+ to help customers get more from their purchase.
What is "Extend"?
You see a flashing folder with a question mark when powering on a Mac. What does this usually indicate?
No startup disk found.