 Business
 Connect and Personalize
 Services
100

Apple gives business customers this free tool to buy products online.

What is the Custom Online Store/Business Portal?

100

Connect & Personalize transactions with customers who have this type of device do NOT count towards your metrics.

What is an Android customer transaction?

100

This is the best way to present a service to a customer

What is a demo

200

This Apple tool helps businesses appear better on Maps and Siri.

What is Apple Business Connect?

200

Name a common objections you may encounter when trying to Connect & Personalize with a customer.


  • Privacy concerns
  • Their software isn’t updated
200

This is one of the best positioning statement to use when offering Apple Services

What is "With your purchased today, Apple is gifting you these free services"?

300

Apple offers this service to help businesses purchase with flexible payment plans.

What is Leasing/Apple Financial Services?

300

This is the Connect & Personalize goal percentage.

What is 85%?

300

This is the Services goal percentage.

What is 85%?

400

This tool helps companies set up and manage Apple devices.

What is ABM/MDM?

400

This is the best positioning statement to start Connect & Personalize during a Hero Product transaction.

“Let’s have you scan this QR code to get started.”


400

This is the secret to getting good at Services

What is Present?
Try, Fail, and Learn

500

These are the 3 things we need to make a business account

What is Canadian business registry, business address and employee account?

500

When a customer says they are in a rush, this positioning statement is still the best way to initiate Connect & Personalize.

“Let’s have you scan this QR code to get started, it will help speed up the process and ensure you have a digital receipt.”

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