Apple Jeopardy

AppleCare+

100

Deductible for all versions of AppleCare+ for iPhones. 

What is $29, $99 and $149? 

200

The amount of time to add on AppleCare Plus.

What is 60 days without a Genius Bar Appointment and up to one year with a Genius Bar Appointment? 

300

A service that allows customers to receive Apple Products within 10 Business Days without having to come into the store for service. Example- customer lives too far away. 

What is Express Replacement Service?

400

The third party we use to process Theft & Loss claims 

What is Asurion? 

500

This service is $54.76 more if paid monthly by the two year mark.

What is AppleCare Plus Theft and Loss for iPhone 12 Pro? 

Carrier Offers

100

There are four carriers we support at Apple.

What is AT&T, Verizon, Sprint and T-Mobile? 

200

Sprint uses this type of phone to perform activations in our stores

What is a T-Mobile phone? 

300

This carrier offer allows customers to receive a $100 virtual prepaid MasterCard when they purchase and activate an iPhone 12 model while upgrading and trading in an eligible device through Apple Trade In. 

What is Sprint/T-Mobile? 

400

You need this type of phone model or newer to take advantage of any carrier offer through Verizon 

What is iPhone 6 or newer? 

500

This is the promo code to redeem the $100 from Select Carriers. 

What is 2021APPLERETAILTRADE

Accessories

100

This is the best accessory to any Apple Device 

What is AppleCare Plus? 

200

The Belkin Screen Protector warranty 

What is Limited Lifetime?

300

The new type of charger can charge devices wirelessly (including iPhones and AirPods)

What is MagSafe? 

400

These are the accessories needed for faster wireless charging

What is a USB-C cable with 20W (or greater) USB-C power adapter? 

500

This accessory only works on Macs with M1 

What is Magic Keyboard with Touch ID and Magic Keyboard with Numeric Keypad and Touch ID? 

Business

100

The cost to use our business team

What is free? 

200

This portal is used for Business customers to help maintain multiple products 

What is MDM? 

300

These are the three different levels of Tier pricing 

What is Red, Green and Blue?

400

This is used for Business customers to identify themselves when they are in the store

What is Wallet Pass for Business? 

500

This is a service for Apple Business customers which consist of independent technology service providers that specialize in Apple solutions for small and medium-sized businesses. 

What is Apple Consultants Network? 

iOS 15

100

This allows people to share their screen while watching TV or on FaceTime. 

What is SharePlay? 

200

A new way to search the web in Safari 

What is Voice Search? 

300

This allows you to learn more about specific objects in your photos

What is Visual Look Up? 

400

This is a service that lets you connect to virtually any network and browse with Safari in an even more secure and private way

What is iCloud Private Relay? 

500

We can move more information over from an Android device

What is Photo Albums, Files, Folders and Accessibility settings?