Ipad- Customer Scenarios
You discover he runs a small Beet Farm. He sketches and marks up his designs, and he prefers a big screen when he visits clients to review projects.
What is a 12.9 inch Ipad Pro!
You discover he wants a Mac that his kids can use to do homework, play games, and watch videos and TV shows. And he needs to manage the family finances. He’s looking for a Mac that won’t take up too much space, but can store family photos and other large files. He already has an HDMI display and a USB keyboard and mouse
What is a Mac Mini!
Customer is on a budget and prefers to have a home button
What is the Iphone SE 2
You discover he listens to music at the skatepark and doesn’t like wires getting in the way. He also needs to be able to take important calls quickly on his silly Android phone, with enough battery life to get him through the day.
Customer keeps complaining about the price of Netflix and how they are ready for something new
What is Apple TV+
You discover he used his tablet to watch a lot of videos and play games, so performance and battery life are important. He’s noticed that his favorite apps look better on his friend’s iPad, but he’s worried that it might be hard to move from Android to iOS.
What is an Ipad
You discover he likes the large display on his older 15-inch MacBook Pro. He also uses a variety of video editing software, external displays, and other storage peripherals for his video and post-production business.
What is a 16 in Macbook Pro
Customer loves to take photos of her kids and she needs a reliable phone that has a lasting battery life
What is the Iphone 11 pro
You discover she wants noise cancelling to stay focused, but needs to hear her colleagues when they stop by her desk. She also needs to put her headphones away quickly when switching between tasks and attending meetings.
What is Beats Solo Pro
A student who loves listening to the newest techno artist but doesnt like the ads on youtube
Apple Music
You discover that he’s a student in college. His laptop recently broke, and he needs something portable to take notes in class, write papers, and create presentations. He’s involved in clubs around campus so he’s always on the go.
What is an Ipad Air
You discover he’s buying a labor day gift for his daughter in high school. She’s been using the family dinosaur PC for her schoolwork. He’s on a budget and wants a notebook that will be a good value.
What is a Macbook Air
On a budget, but has already gotten used to their face ID, is not too concerned with taking photos with their phone
What is the Iphone XR
You discover that he wants to use his iPhone to listen to music and soundscapes at work, and play games and watch cat videos in his free time.
What is Airpods Pro
A Mother of a son who never left home is complaining about how he cant find any need games and she is looking for a solution
You discover this is her first tablet. She needs something to manage her family budget and vacations. She’s involved in her kids’ school activities and wants something portable with access to her files.
What is an Ipad Mini
You discover she’s an engineering major in university and needs a high-performance notebook for data analysis, coding, and presentations. She uses Microsoft Office on her older Windows notebook and owns an iPhone.
Macbook Pro 13 in
The customer had an iphone 8+ prefers the bigger size and they would like to have an upgrade when it comes to their camera.
What is the Iphone 11 Pro Max
You discover he travels a lot, so he needs something comfortable for jamming to music and watching Ted Talks on his MacBook.
What is Beats Studio 3 Wireless
Customer has broken 5 different phones in fishing accidents and needs a way to save some money
What is Apple Care+
You discover a freelance artist that doesn't like having a big screen, but appreciate high quality when it comes to the screen.
What is an 11 inch Ipad Pro
You discover he’s a video and post-production freelancer. He uses a 16-inch MacBook Pro to edit 4K video and convert it into multiple formats. He wants to work more efficiently and has heard that Mac mini can be used as a video rendering computer
What is a High end Mac Mini
A customer comes in asking if there is any phones that we give back a portion of the sale to any charities
What is the red iphone se 2
You discover he uses his Android phone while he trains for an super ultra marathon, so he wants earphones he can secure around his neck, and great battery life for long walks on the beach.
What is Powerbeats
A family of 4 comes in and you notice that they havent backed up their phones since 2004
What is Icloud