AP&PRA

AP1

100

what is a rank abuse?

Selling Partner creates a Buyer account to purchase/browse ASINs from their Selling account with the goal to increase ASIN or sales rank.

200

"More colors available on our website: www.ourwebsite.com."  --------this is a collusion

(yes/no)

NO, this is a diverting

300

what is a Dormant Seller ?

A dormant account is one that: a) is greater than 90 days from registration date and 2) has had >= 90 days no sales on their account across unified marketplaces. 

(https://policy.a2z.com/docs/48526/publication)

400

what appeals queues does the drop ship abuse appeals submitted through the Account Health page are routed to ?

• trms-pi-ap-dropship-appeals@
• trms-pi-ap-rcm-dropship-appeals@
• trms-pi-ap-dropship-appeals-esc-level3@
• trms-pi-ap-dropship-appeals-final@

(https://policy.a2z.com/docs/593997/publication)

AP2

100

What is considered as a diverting?

Selling Partner adds their personal email to the PDP that says "Email me if you want to receive an extra 20% off this product!".

200

you will need to annotate the Order IDs info for your Abuse Prevention task.( indicate the resources.)

(yes/no)

Yes. (https://policy.a2z.com/docs/48526/publication) 7.4

300

eller uses a stolen credit card to purchase ads to boost their sales then plans to abandon the account before fulfilling their orders. this is a _______violation

HNR (https://policy.a2z.com/docs/86125/publication) 4.2

400

Seller uses their buyer account to purchase 100 units of inventory from their seller account. They disburse their funds to their selling bank account then refund the order. This is a _________

Collusion - No Concession Refund Abuse (https://policy.a2z.com/docs/86125/publication)

PRA1

100

What is a MO?

modus operandi : Someone's habits of working, particularly in the context of business or criminal investigations. It is a Latin phrase which translates to 'mode of operating'. 

200

what is the different between shill and negative shill

4.2.

Enforcement Reason Codes (https://policy.a2z.com/docs/80050/publication)

300

What is the Written Appeal criteria for PRA pre-enforcement

• A detailed description of all methods used to post or obtain customer reviews that are prohibited by the Amazon customer product reviews policies.
• Contact information, such as the name, email address, and website, of any third parties engaged to obtain prohibited reviews or manipulate reviews.
• Identifying information for any customer accounts used to post prohibited reviews.
• A list of any prohibited reviews obtained. Review ID example: RVBTR9XXXXMM. Review link example: https://www.amazon.ae/gp/customer-reviews/RVBTR9XXXXMM 
• Documentation, such as emails or receipts, from any such third party confirming that you used their service.
• Preventative measures to avoid customer reviews manipulation in the future.

(https://policy.a2z.com/docs/40200/publication)

400

SP is enforced for PRA. What are the appeal expectations?

• n/a(https://policy.a2z.com/docs/40200/publication)

PRA2

100

the enforcement queue for PRA task is/are ?

ahs-pi-pe-general-appeal-support@,

ahs-pi-premium-support@

200

If the seller's 3rd review abuse is identified within 12 months, the seller will have __________appeal path

NO

300

Seller is identified with multiple suppressed reviews in violation of our policies, the seller would be _____

Auto Enforced

400

How a seller dispute the PRA if the Former Employee was involved? What documents would be needed?

1. Termination letter on company letterhead
2. Documents providing details of Action as per companies Corrective Action Guidelines.

(https://policy.a2z.com/docs/80050/publication)