CLEAN
Shine, long lasting wash, and an easier to clean vehicle are benefits of this
What is Wave Wax
The price of Wave Wax for a Club Member
What is $3
First question to ask someone wanting to join the club
Have you been a club member before
What is 2005
The Seal of Excellence states this
What is Guaranteed clean - we will rewash your car until you're satisfied
This equipment cleans the front, sides, and back of a vehicle
What are Flex Wraps
The verbal command told to customers prior to entering the wash
What is neutral, no brakes
The brand name of the majority of chemical used in all Wave tunnels
What is Diamond Shine
Price of an air freshener
What is $1
These two promotions involve Washbooks
What are Customer Appreciation Day & the holiday promo
Name of The Wave mascot (& animal friends)
What is Duke
This month's fundamental
Mitter strips and blankets clean these parts of vehicles
What are the hood, windshield, roof, back window, rear/trunk
It is vital that THIS needs to be empty and free of debris before washing
What are Truck Beds
The most important difference between the Tidal Wave & Tsunami washes to a customer
What is tire/wheel cleaning
Price for TSU + Wax on Mil Mon & Ladies' Tues
What is $17
Three benefits for a customer with a club membership
What are:
Accepted Answers: Cost savings, discounted wax, convenience, always clean car, car easier to clean...
The fourth wash package on the original Wave menu
What is Pipeline
What you should do if you notice damage on a customer's vehicle
What is circle it and point to the camera
What is when the internet goes out
PPE stands for this
What is Personal Protective Equipment
The first step in the Fusion Process, The Wave ____ only comes on for Tsunami washes
What is Bath
Price of a Riptide bulk wash upgraded to a Tidal Wave + a wax
What is $7
For customers washing multiple vehicles often, bulk (prepaid) & ____ washes are options to save money
What are fleet
Mike's college degree is from this school
What is West Point Academy
After sending the last car in line you should
What is stand at point (at the e-stop) and watch
_______ water is recycled water used in the tunnel
What is Reclaim
This form needs to be completed if an employee gets hurt on site
3 menu items included in all three packages
What are high pressure presoak, undercarriage rinse, soft cloth wash
Total savings with the purchase of a Tsunami Card
What is $15
These receipts are accepted for Save 10 receipts promotion
What are paid receipts
Single wash receipts, wash book purchase receipts, wash book redeemed receipts
Mike worked in these two industries prior to getting into car washing
What are oil & construction
Also accepted: defense (Army)
The total hours before a customer can no longer receive a re-wash
What is 72 hours
This set lets the controller know a car has entered the tunnel and starts the wash
What are Photo Eyes
Name two ways to avoid workplace accidents
What are:
Accepted answers: proper lifting techniques, ladder safety, knowing hazards, wearing PPE, lock out tag out, etc.