2.29 Notary
Upon receipt of a request for notary services, the Communicator will obtain what information from the Caller?
Name and number of the caller, type of notary, and the location.
What is the purpose of this protocol?
To provide for the prompt covering or removal of graffiti when identified on Medical Center properties.
What is the “scrub policy”?
Clinical staff inappropriately wearing surgical “scrub” attire outside and away from the Medical Center buildings.
True or False? Public Safety Officers will not apply more force than reasonably necessary to effect restraint of any person.
True.
Public Safety Officers will maintain what type of contact with the employee?
In-sight; PSOs will be observant to detect any attempt to dispose of evidence or otherwise influence testing.
What must Public Safety Officers do if a notary service was completed without being dispatched?
The assisting PSO will report it to Emergency Communications for call entry in ECOMM.
Who should Public Safety Officers first notify when made aware of graffiti on Medical Center property?
Emergency Communications.
In what manner should Public Safety Officers request the name of the individual(s) if personnel wearing scrubs are not displaying an Employee ID Badge?
In a courteous manner.
What is the purpose of this protocol?
To provide guidance to Public Safety Officers in the use of force as related to defensive measures, patient restraint or lawful detention of persons.
Non-compliance with established procedures or requests shall be reported to whom?
The requesting supervisor, Teammate Health, and Human Resources.
What types of notaries are requested? There are 2.
Surgical and Involuntary Commitment.
What other department is called to assist in the covering or removal of reported graffiti?
Engineering.
The name(s) of the observed staff member(s) should be provided to who?
Security Administration.
What should Public Safety Officers consider before employing any use of force?
Actions of the individual, physical condition of the person, age, size, capabilities, and physical environment.
What does it mean when testing requests are “For Cause”?
Observable, abnormal or unusual behavior, or other qualifying event as defined in the Medical Center’s Substance Abuse Policy
What is the required time a notary must be completed?
Within 10 minutes.
What information should be included in the report submitted in ECOMM?
The area, actions taken for removal and/or cover-up, and photographs.
What department will Public Safety Officers assist in enforcing the clinical policy against inappropriately wearing surgical attire?
The Department of General Surgery.
What approach should Public Safety Officers use when intervention is needed?
The Team Approach – a single member serving in a lead/contact role and other members providing support.
True or False? Public Safety Officers are to intervene and prevent an employee from leaving or not participating.
False.
Who should be contacted, and when, if there are no notary-qualified Public Safety Officers available?
Risk Management and/or Security Administration during normal business hours.
At what point should Security Administration be notified of reported graffiti?
When graffiti appears to be threatening or would otherwise create undue public interest.
What should Public Safety Officers do if they observe clinical staff wearing surgical scrubs in areas outside the Medical Center?
They should be reminded of the scrub policy, the name(s) of the observed staff member(s) should be obtained, and the date, time and location should be recorded.
Public Safety Officers should attempt to do what when a person showing escalating behavior?
PSOs should attempt to minimize the escalating behavior.
Who will explain the test procedures to the involved employee?
The requesting Manager/Supervisor or Teammate Health Representative.