Culture
We provide quality care and quality people, NOT _______________.
We provide quality care and quality people, NOT simply babysitting.
Who are our customers?
Parents & the children.
During the school year staff must be available at minimum from ___________ to ____________.
During the school year staff must be available at minimum from 2:00 pm to 5:00 pm.
When conducting any activity with food, what should you always double check for?
Peanuts or if the item was processed in the same factory as peanuts. If so we CANNOT serve the food product!
Name the core value: "We listen, understand, empathize, and treat others as they would treat themselves. We value and understand the contributions others provide. Each person (child, parent/guardian, and co-worker) is unique and special!"
Respect
If you have a concern or complaint, what should you do?
Talk to site Director
Sunshine Day Camp defines excessive absenteeism as more than _________ days absence in a __________ month period.
Sunshine Day Camp defines excessive absenteeism as more than 3 days absent in a 3 month period.
Greet at the door
Ask for ID
Check child's paperwork and confirm they are authorized to take the child home.
Release child
When planning an activity, what are 3 questions you should be asking yourself?
Is it Fun? Is it Safe? Is it Appropriate?
Our dress code is intended to be ______.
Kid Friendly
What is the correct way to request time off?
Via email- at minimum 2 weeks before the date needed.
Asking, not demanding
Reminders: Do not buy tickets, plan activities, etc. until your time has been approved!
What is the difference between childishness & defiance?
And why is it important to remember these things when disciplining?
Childishness= Immaturity, action that are inappropriate, but age appropriate
Defiance= Intentional and willful disobedience toward authority.
-What should you leave at the door when you come to work and why?
Your problems because it allows you to focus on the children and give them your all.
True or False: Evaluations are a time where your director tells you what you are doing wrong.
False
If you are sick or for some reason cannot make it to work, what should you do?
If you are unable to report for work, you must under all but the most extenuating circumstances call your director at least two hours before the time you are scheduled to begin working for that day. In all cases of absences or tardiness, employees must provide their director with an honest reason or explanation.
What is Sunshine Day Camp's 4 Step Process to correcting behavior?
1. Ask them the Four Questions
2. Reinforce & Provide a Logical Consequence
3. Use a Think Sheet
4. Get the Director Involved
Sunshine wants to provide what for parents when it comes to the program?
Peace of mind
Who is it important to build trust with?
Parents & children, co-workers, and director.
Name all the holidays Sunshine is closed.
New Years Eve & New Years Day
MLK Day
Presidents Day
Memorial Day
July 4th
Labor Day
Veteran's Day
Thanksgiving & Day After
Christmas Eve & Christmas Day
What 3 site goals do we have for the remainder of this year (we discussed this in your evaluations).
1. Strengthen Child Engagement
2. Enhance Family Communication/ Connection
3. Strengthen Accountability