Defined Benefit
Defined Contribution
Acronyms
Transfers
Systems
100

What is a Defined Benefit pension?

A defined benefit (DB) pension scheme is one where the amount you’re paid is based on how many years you’ve been a member of the employer’s scheme and the salary you’ve earned when you leave or retire.

Based on salary rather than investment 

100

What is a Defined Contribution pension?

This can be either a workplace pension or a personal pension. This provides retirement benefits which are based on how much an individual (and their employer) puts into the scheme, plus the return on those investments, and any charges applied.

100

What does HMRC stand for?    

 Her Majesties Revenue & Customs

100

True or false  

I can transfer my pension straight into my bank?     

False- Pensions can be transferred to other pension arrangements or claimed through current

100

What system would I use to find out if a document has been received from the member to us?

Sharepoint

200

True or False

Defined benefit pension will give me a guaranteed income for life?

True - DB scheme will pay you until you pass away

200

True or false 

The employee/member bears the risk and the cost of a DC pension?

True - The member bears all the risk on their individual investment

200

What does IFA stand for?      

Independent Financial Adviser

200

True or false

Transfer values can only go up and do not go down?  

False- Transfer values fluctuate and are based on current expectations for future economic and demographic experience

200

What system would I use when a member calls in to leave a call note and book a job?

Either TML or IDVR system

300

What is the difference between final salary and CARE?

Final salary is based on the members highest salary from the last three years of employment and CARE is is based on your career average.

CARE - Career Average Revalued Earnings

300

True or false

A DC pension can provide me with income for life?

True- By purchasing an Annuity with a DC pension you can request a guaranteed income for life

300

What does AVC stand for?    

Additional Voluntary Contributions

300

What documents do we need on file in order for us to speak to a RS (Receiving scheme)?

We need either a signed LOA from the member (Letter of Authority) Or the RS discharge form.

300

There is no TML or IDVR record to book a job or leave my call note - What system should I use?

Bizflow

400

What are the main two options when claiming a DB pension?

Option One - An annual pension (payable for life)

Option Two - 25% TFC (Tax free cash) and a reduced annual pension (payable for life)

400

Who Regulates Pension Schemes?

The Pensions Regulator is the regulatory body for work-based pension schemes in the UK. A work-based pension scheme is any scheme that an employer makes available to employees.

400

What does CETV Stand for?  

Cash Equivalent Transfer Value

400

How long is a DB transfer value guaranteed for?    

They are guaranteed for 3 months

400

I need to check if there is an ongoing retirement job for the member. Which system should I use?

Bizflow

500

What is Trivial Commutation?

If the member is over 55 and total of ALL of their pensions (DB, DC, in payment, not yet taken) is under £30,000 then they will have the option to take all of these pensions as lump sums.

500

What is another term used to define a DC pension?

Money purchase pension

500

What does SPA stand for?  

State Pension Age

500

When would a member need to seek financial advice before doing a transfer?        

A member would legally need to seek financial advice if pension TV (Transfer value) was over 30k

500

Member wants to know how much he got paid this month and his tax. Which system should I use?

Open

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