Types of Services & Plans
Plan that covers general pests including ants, spiders, wasps, etc.
What is the basic plan?
Spray on a pin stream setting at a 45 degree angle.
What is eaves treatment?
Eyewear, Gloves, Long Sleeve Shirt, Boots, Pants
What is PPE?
This formulation is ready to use in a can.
What is an aerosol?
Pre-arrival communication, review customer information, pre-empt potential issues, inspection
What is prepare?
Initial, Standard, Reservice
What are types of services?
Treatment in the corners of interior baseboards, in cabinet cracks & crevices, & around pipe enterings.
What is the interior spray application area?
The label is...
Non-Repellent interior spray used to treat for ants, spiders, cockroaches, fleas, etc.
What is Alpine WSG?
Sharing product knowledge, IPM strategies, and setting expectations after treatment.
What is review/educate the customer?
This pest is not covered under any plan but can be added to the Pro & Premium plan.
What are German Roaches?
What is inclement weather treatment?
When walking we always move in this direction
What is forward?
Products include Advion Ant Gel, Advion Cockroach Arenas, Niban, & Generation Mini Blocks
What are baits?
Ways we go above and beyond for our customers whether it's bringing in trash bins or moving dog toys out of the way.
What is Make it Special?
Our highest plan that offers full coverage of general & specialty pests as well as mosquitoes.
What is the premium plan?
3 ft up & 3 ft out
What is the foundation spray?
Dogs must be secured before treating, shake and shout "pest control" before entering backyard, request dogs be secured in welcome text.
What is Dog Safety Protocol?
Fast acting, forms an active barrier, broad spectrum, applied to home exterior only
What are Repellents?
Prioritize customer. needs, execute checklist, make it special
What is serve?
These specialty pests are added onto the basic plan but are included in the pro & premium plan.
What are Outdoor rodents, Garden pests (snails, slugs, aphids), & Pantry pests?
This method ensures we hit every portion of the home & don't miss any treatment areas.
What is the top to bottom, bottom out method?
80+ MPH over speed limit, rear collision, non-Aptive employee in vehicle, by-passing stop sign engaged school bus.
What is termination?
Broad spectrum repellent insecticide use to treat eaves, foundation, cracks & crevices.
What is Bifen I/T?
When service professionals offer solutions to customer complaints or challenges.
What is overcome objections?