Types of Services & Plans
Treatment Checklist
Formulations & Products
Safety
Aptive Service Process (ASP)
100

Plan that covers general pests including ants, spiders, wasps, etc.

What is the basic plan?

100

Spray on a pin stream setting at a 45 degree angle.

What is eaves treatment?

100

This formulation is ready to use in a can. 

What is an aerosol?

100

Eyewear, Gloves, Long Sleeve Shirt, Boots, Pants

PPE Items

100

Pre-arrival communication, review customer information, pre-empt potential issues, inspection

What is prepare?

200

Initial, Standard, Reservice

What are types of services?

200

Treatment in the corners of interior baseboards, in cabinet cracks & crevices, & around pipe enterings.

What is the interior spray application area?

200

Non-Repellent interior spray used to treat for ants, spiders, cockroaches, fleas, etc. 


What is Alpine WSG?

200

The label is...

What is the law?
200

Ways we go above and beyond for our customers whether it's bringing in trash bins or moving dog toys out of the way.

What is Make it Special?
300

This pest is not covered under any plan but can be added to the Pro & Premium plan.

What are German Roaches?

300
Treatment checklist completed during rain, snow or below freezing temperatures.

What is inclement weather treatment?

300

Products include Advion Ant Gel, Advion Cockroach Arenas, Niban, & Generation Mini Blocks

What are baits?

300

Dogs must be secured before treating, shake and shout "pest control" before entering backyard, request dogs be secured in welcome text.


What is Dog Safety Protocol?

300

Sharing product knowledge, IPM strategies, and setting expectations after treatment.

What is educate customer?

400

Our highest plan that offers full coverage of general & specialty pests as well as mosquitoes.

What is the premium plan?

400

3 ft up & 3 ft out

What is the foundation spray?

400

Fast acting, forms an active barrier, broad spectrum, applied to home exterior only

What are Repellents?

400

When walking we always move in this direction.

What is forward?

400
When service professionals offer solutions to customer complaints or challenges.

What is overcome objections?

500

These specialty pests are added onto the basic plan but are included in the pro & premium plan.

What are Outdoor rodents, Garden pests (snails, slugs, aphids), & Pantry pests?

500

This method ensures we hit every portion of the home & don't miss any treatment areas.

What is the top to bottom, bottom out method?

500

Broad spectrum repellent insecticide use to treat eaves, foundation, cracks & crevices.

What is Bifen I/T?

500

Cell phone use while driving, exceeding 75+ MPH, running a red light

What are final written warning driving violations?

500

Prioritize customer. needs, execute checklist, make it special

What is serve?

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