Activity Codes
An activity code is used for notational purposes when insurance is contacted by phone.
What is Call Payor (781)
A workspace tab in EPIC that can be used to enter a Reminder Set/Tickler.
What is Snapshot
Creates CRM's
What is Customer Service Reps
The Function used to correct a claim
What is Charge Correct
CRM stands for
What is customer Relationship Management
An activity code is used when insurance did not receive our original claim and we need to resend the claim.
What is Resubmit (789)
To take action in TX Inquiry Tab.
What is Right Click or Click Function
When using the activity Add Code,this Workque Action is needed to send invoice to the practice communication workqueue.
What is Route
The Workque Action used when completing and activity note, for a corrected claim.
What is No Action
VFO stands for:
What is Visit Filling Order
An activity code is used when submitting an appeal.
What is Denial Appeal (782)
To search for patients in a workqueue.
What is Filter (Set Edit Filter Button)
To begin a SmartPharse you will always begin with:
What is (.)
The Workque Action used when completing your activity note, if an appeal was submitted by you.
What is Defer
Provider finder is used for:
What is To determine Par and Non-Par status
An activity is used when insurance has requested medical records and you are submitting the records to insurance.
What is Additional Information (788)
Clearing house information showing when claim was receive, set for adjudication, or rejected can be found here.
What is the Side-Bar, under Claim Reconciliation Info
A CRM used for:
What is communication between customer service and other departments within NYU
The Function used to to request a paper claim.
What is Demand Claim
A referral shell is:
An EPIC generated number
Is the Corrected Claim (828) activity an activity that is notational or an activity that takes action?
What is Notational
When on TX Inquiry Tab you can find pending refunds and pending charges in this area
What is Pending Hyperlink
You set the tickler for ____ days for a corrected claim sent by mail?
What is 10 days?
The Function used to move balance to another insurance carrier or to self-pay
What is Next Responsible Party
A payment/credit that is not matched to a charge.
What is Undistributed