All about Okta
Fun& Games
AR Collections Dept.
AR Handbook/SOP
100

In Okta's ecosystem, this feature allows users to log in to multiple applications using just one set of credentials.

What is Single Sign-On (SSO)?

100

This platform has seen a massive rise in popularity, especially among teens, for short-form videos with viral trends, challenges, and memes.

What is TikTok?

100

This is automated letter that is sent out on 30,60, Days ,75 days of overdue invoice.

What are Dunning Letters?

100

All collection analysts are expected to reach their cash collection target of how much % to meet KPI

What is 70%

200

Who is Okta's biggest competitor?

What is OneLogin?

200

This Christmas movie, featuring Will Ferrell as a human raised by elves, was released in 2003 but has since become a holiday classic.


What is Elf?



200

This is the first step  collector takes when they are assigned new account in thier portfolio? 

Send friendly Reminders or SOA 

200

Which is the largest category of collection issues we TAG on aging?

What is CND 

300

Okta acquired this company in 2020, adding advanced security and user lifecycle management capabilities to its offerings.


What is Auth0?

300

 This artist released an album titled Midnights in 2022, which included hits like "Anti-Hero" and "Karma."

Who is Taylor Swift?

300

This is the date by which the payment is expected, usually mentioned in a bill or reminder.


What is the due date?

300

This collection issue is often flagged when we the customer is experiencing financial difficulties but has not filed for bankruptcy. This could indicate that payment might be delayed or defaulted due to the customer’s financial situation.

What is Financial Distress?

400
  1. Okta provides this security measure to ensure users' identities are verified through two or more methods, like a password and a fingerprint scan.

What is Multi-Factor Authentication (MFA)?

400

In 2024, this basketball team made headlines by trading for the superstar guard Damian Lillard.

What is the Milwaukee Bucks?

400

This is a formal collection letter   sent to a person asking them to pay money they owe.

What is demand letter?

400

If a customer pays a past due balance after deprovision and their invoice has been written off which depts should be aware of to reactivate their access.


  1. Who is Billing & OM, Provisioning?
500

Okta acquired this company in 2023, adding advanced security and user lifecycle management capabilities to its offerings.

What is Spera?

500

In 2024, this artificial intelligence program, created by OpenAI, is helping users with writing, coding, and even image generation.

What is ChatGPT?

500

Which third party company does Okta uses to collect overdue payments for you.


What is CCC/Commercial Collection Corp?

500

What is our go to/Most offered Payment Arrangements approved by Raymond/Manager 

What is 50% upfront 50% Net30 or Net 60?

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