General Info
Bank confirms = banks
Solicitor confirms = lawfirms
AR confirms = ???
Customers / Debtors
If the ET provided the debtors listing today at 9am, when is the latest that we can deliver the AVT?
Tomorrow at 9am
What are the 2 types of template?
Balance & Invoice level
What do you need to send out the AR confirmations?
Authorisation letter & PCS template
What is included in the final deliverable for AR?
- PCS Log
- Confirms received
- Verification form
How do you ensure that the engagement assigned to you will appear in PCS?
Request for Aura file access
Which method in AVT should you put Y to if you were validating postal address on third party website?
Method 2
What is the number series for Invoice level confirmation?
101, 102, 103
What are 2 methods of sending confirmations and who is responsible in sending them?
Post (SH) & Email (SDC)
What is the interval of follow ups for AR confirms?
2 days
Differentiate the Active & Inactive tabs in PCS
Active - Action has been done in PCS
Inactive - No action has been done, and haven't opened yet
Which method in AVT should you put Y to if you were able to validate via call?
Method 1
Give at least 3 required information that should be populated by SH in the PCS template
Kat/Ger to check
In terms of sending out confirmations, what is the difference of AR with Bank confirmations?
Bank - before YE
AR - after YE
What are trying to confirm during verification? Give 3
- If email address is valid
- If the person is authorised to sign off & complete the confirmation
- The balance
- If there are changes
List the three standard info needed in order for us to proceed with the call validation
Debtor
Contact numbers
Email address
What note numbers in AVT would require SH's further advise/confirmation?
Note 3-5
What information needs to be populated in the PCS template even if the system doesn't require it
Confirmation Date/ YE Date
Give 3 contacts that should be copied in the email when sending out
SH Contact, ET Contact, Client contact
- AVT
- PCS Template with the AVT Comments effected
- Signed copies matched with the PCS template
- Verification forms
Name the three docs / info SH will provide to us upon initial assignment of WR
(1) PCS Template / Debtor listing
(2) Signed authorisation letter
(3) Provide email addresses of client, coach, ET
When calling the customers, what team would you look for to confirm the details we need?
Accounts Payable Team
To complete and finalise the PCS template, what file should you have finalised first?
AVT - with confirmation from SH on Notes 3-5
After sending out the Confirmations through Email, what should be done by SDC in PCS?
Mark as mailed
Verification forms