Canadian Landmarks
Salesforce
Service Agreement
Sales Process
Activity Metrics
100

The province or territory which is home of the Carcross Desert.

What is Yukon?

100

_________ is your pricing tool used to generate proposals, create service agreements and estimate your commission.

What is Contract Assist

100

Does the agreement term ( 5 years ) start with the signature of the contract or the installation date?

Installation date. 

This is under clause #1. of the service agreement.

100

Knocking door to door without a set meeting in place or cold calling.

What is IPP?

100

Number of weekly pre-scheduled meetings with decision makers.

12 FTV ( First Time Visit )

200

The province or territory where you would find Mount Robson.

What is British Columbia?

200

________ is a potential sale and they make up your pipeline.

What is an Opportunity?

200

The minimum number of days in which the customer must notify Canadian Linen to terminate the agreement before the expiry of the initial term.

What is 60 days prior to the expiry of the initial term?

This must be done in writing.

200

2 examples of questions you would ask to clarify the decision making process.

- What is the process to bring on a new vendor?

- Do you sign the contract for these types of services?

- Other than yourself, is there anyone else involved in the decision making process?

200

Number of proposals needed on a weekly basis.

What is 6 proposals?

300

This famous Ski resort was one of the locations for the 2010 Winter Olympic Games.

What is Whistler?

300

Process that should be done at the end of each day.

What is the Cash Out Process?

300

What is the timeline for a customer to cancel our agreement with ''just cause''

1- Customer to notify the company as an URGENT REQUEST through the company's customer portal.

2- If the company cannot resolve the issue, the customer must send a registered letter to the GM of the market center with the specific problem.

3- The company then has 60 days to correct the problem(s).

4- If not corrected by the end of 60 days, the customer may then send a 30 day written notice to cancel the agreement.

300

The 3 elements to open Qualify.

Introduction

Decision making process

CXD ( Contract expiry )

300

Quarterly $ amount of installed accounts required to achieve 5 to 1 quarterly bonus

What is $1550 (quarterly ) or $119.50 (weekly)?

400

Village in Manitoba where you tourists can watch polar bears.

What is Churchill Manitoba?

400

_______ includes files, documents, marketing material that can be leveraged across the company.

What is the Content tab?

400

The maximum decrease (% of inventory ) permitted by the service agreement.

What is 25%


400

The 4 steps of handling objections when phone prospecting.

What are:

1-Understand-Empathize-Agree

2-Challenge with confidence

3-Close - Ask for the appointment

4-Repeat

400

$ amount required in PMP to have enough opportunities to obtain the 5 to 1 bonus or $1722.

What is $5166 in opportunities?

500

At 5959 metres, it is the highest mountain in Canada.

What is Mount Logan? ( Yukon )

500

Where I would specify if I want my proposal - presentation to ''display per person cost'' and / or ''Display weekly pricing summary breakdown''.

What is contract assist?

500

The payment terms for a charge account at Canadian Linen.

What is within 27 days of the invoice?

500

The 4 items to complete in the information gathering.

What are:

Probe to uncover issue

Discuss Impact

Present solution

Trial close


500

The converted AWRV on a $10000 direct sale.

What is $192.30 weekly revenue

$10000 / 52 = $192.30

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