Recovery
Communication
Crisis Documentation
M.I.
Safety Planning
100

This principle focuses on a person's entire life including mind, body, and spirit. 

What is holistic?

100

This is how long it takes to make a first impression. 

What is 7 seconds?

100

This is where the bulk of information to be completed will be entered and also has links for other screenings and the safety plan. 

What is Grand screener?

100
This is a way of communicating rather than a set of techniques that can be used on people.

What is Motivational Interviewing?

100

This is required at treatment planning, crisis, and  during any individual service where a safety issue arises including self-harm, depression, medication non-compliance, suicidality, anger, etc.

What is a safety plan?

200

This principle of recovery is based on continual growth, occasional setbacks, and learning from experience. 

What is non-linear?

200

This method of developing a clear message involves putting your main message  between an open and a close.

What is the 'sandwich' method?

200

This is where you would document accidental or test calls to the crisis line.

What is contact log?

200

This is the state of having mixed feelings or contradictory ideas about something, particularly relating to behavior change.

What is ambivalence?

200

These are the types of skills listed in box 4 and box 7 that assist the client in de-escalating. 

What are coping skills?

300

This essential component of recovery describes an individual's commitment, requires self discipline, and willingness. 

What is self-direction?

300

This type of nonverbal communication includes posture, hand gestures, leg movements and physical distance.

What is body language?

300

This is the name of the state site that documents child crisis calls, responsible for tracking incidents.

What is EON?

300

This spirit of M.I. honors the expert role each client plays in understanding their own needs, strengths, values and desires. 

What is the spirit of partnership?

300

Ensuring the environment is safe and reducing access to lethal means involves putting this between the client and lethal means. 

What is TIME and DISTANCE?

400

This component of recovery is a plan that considers personalized needs , strengths and preferences and is essential to overcome barriers.

What is individualized treatment?

400

This type of listening includes paraphrasing and nonverbal encouragement like head nodding.

What is 'active' listening?

400

This pre-screen asks client about previous convictions, warrants, and insurance prior to admit.

What is ARC pre-screen?

400

This is the worst possible scenario for fostering change in which you push for change while the client argues against it. 

What is the 'righting reflex'?

400

This is who is required to have at least one safety plan but can have multiple plans for each area of concern.

What is every client?

500

This type of support is mutual and provides a sense of belonging, feedback, understanding and acceptance. 

What is peer support?

500

This method of developing a clear message is like using direction signs to help you organize your thoughts and telling the other person what to expect. 

What is the signposting method?

500

This is the activity code for documenting a crisis event that only a counselor can use. 

What is CRISIS (133/134)?

500

This type of trap is giving the impression that you have all the answers and know what is best for  the client.

What is the Expert Trap?

500

These are setting events that can lead  to crisis behaviors.

What are triggers?

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