How often do you have a 1-on-1 meeting with your direct supervisor/RCE?
Weekly
We work closely with this HRL partner to ensure all aspects of conduct and student accountability
Student Support and Accountability
What should be submitted after you receive a phone call while on call?
Every Call = On Call Report Form
Name the 4 common causes of fire alarm triggers
Cooking, steam, aerosols, and tobacco/cannabis
Serves as a liaison to prospective students for Housing and Residential Life by helping to coordinate tours and campus events.
Ambassador
How often do you meet with your student staff members/CMs?
Weekly
(For ARCEs with heavier supervision loads, can utilize a weekly report and biweekly 1:1s)
This campus partner provides housekeeping services for all Housing and Residential Life properties.
ABM Services
When responding to a call, what should the ARCE have in their possession/on their person?
Polo, nametag, on-call bag, on-call phone
Where can residents charge and store their drones on campus?
Drones shall not be possessed, charged, or used on any campus property
Responsible for the direct supervision of CMs and assist in fostering communities.
Assistant Residential Community Educator (ARCE)
One of your CMs is supposed to be on call but never showed up for their shift. What are your next steps? (3 steps)
Inform your RCE that your CM failed to report for their on-call shift without communicating beforehand. Follow the cycles of supervision to identify next steps with holding the CM accountable. Follow up with the CM in a 1-on-1 to address the failure to respond and inform them of the accountability being taken.
This campus partner works closely with HRL during incidents involving drugs, medical emergencies, theft, civil disturbances, and stalking.
+100 points if you know their contact number!
OSU PD
(405) 744-6523
When days and times are student staff (CMs) on call?
Anytime outside of business hours, M-F 8AM-5PM.
Monday through Thursday: 5PM - 8AM
Weekend: 5PM Friday - 8AM Monday
True or False: Toasters and rice cookers are prohibited in the residence halls
False: Toasters and rice cookers can be used in kitchen areas, but NOT in the room
Responsible for the supervision of ARCEs and the indirect supervision of CMs.
Residential Community Educator (RCE)
How often do ARCEs meet with their Board of Directors?
Weekly
We work with this campus partner to ensure the holistic wellbeing of our residents.
+100 points if you know their contact number!
University Counseling Services
(405) 744-5458
OSU Police calls you and asks for you to respond to an incident in Family and Graduate Student Housing. How do you respond?
Inform OSU PD that you are on-call for single student housing. Take down the information they share with you, and call the FGSH on-call to share that information with them
Bedroom or bathroom doors
(Can answer lower blinds in certain cases.)
Responsible for mentoring and assisting residents who live in the community.
Community Mentor (CM)
Residents who wish to join an RHA committee can choose one of the three following committees:
This partner is essential to our team and ensures that our residence halls operate and run smoothly.
+100 points if you know their contact number!
Facilities Management
(405) 744-8510
2-Parter!
What are the North and South ARCE on-call phone numbers?
North ARCE: 405-338-8182
South ARCE: 405-564-3730
When are courtesy hours? When are quiet hours? Bonus points if you can describe what constitutes a noise violation during courtesy hours.
Courtesy Hours: 24/7
Quiet Hours: Sunday-Thursday: 10PM-8AM, Friday-Saturday: 12AM-10AM
Noise should not be disruptively audible more than 3 doors down the hallway inside and/or outside of the building
Full-time staff member who manage the day-to-day operations of a functional area within Housing and Residential Life.
Assistant Director