UM/UIM
What does UM/UIM stand for?
Uninsured Motorist / Underinsured Motorist
What is the starting point of a submission?
Clearance
What is a Posting Notice?
A prominent notice on the employer's premises to access coverage in the event of an injury.
What is the service Auto Rating provides?
Rate and quote policy renewals and endorsements.
What is the service HC Credentialing provides?
Provides letter with claim information and coverage.
How many members are on the UM/UIM Team?
6
How many business units does Clearance Support?
15
How many members are on the Posting Notice Team?
4
How many members are on the Auto Rating Team?
6
How many members are on the HC Credentialing Team?
4
Who are the UM/UIM customers?
Business Units and External Customers (Insureds)
What traits ensure the quality of Clearance Submissions?
Accuracy & Timeliness
What are some requirements for a Posting Notice?
Paper weight, color of notice, size and number of pages
What service areas does Auto Rating associate with?
DMV and UM/UIM
Who are the customers for HC Credentialing?
Practioners/Medical Facilities
What is a success story for UM/UIM?
Return Rates (90%)
What is a goal for the Clearance Team?
Automation
What is a C105.2?
Certificate of NY State WC Insurance Coverage.
Who are the customers for Auto Rating?
E&S Casualty
What is a success story for the HC Credentialing Team?
The offshore teams ability to respond and complete 98% of the requests.
What Forms/Packets are sent to the Insured for Signatures?
UM/UIM, PIP, MedPay Forms
What is a submission?
'Gateway' to becoming a policy.
What are the success stories for Posting Notices?
Fergtech, Timeliness, Accuracy, offshore/onshore working together
What are the success stories in Auto Rating?
Achieve SLA, high quality, import functionality
What are HC Credentialing goals for 2021?
Synchronized process and broadened knowledge