Company History
What year was ARCH Design created?
1978
What is the standard mat and glazing size from our offering?
40" x 32"
What is the standard off-white mat ARCH offers for framed prints?
CB402 (Crescent Berkshire B402, soft white)
What are the four most common materials for picture frames?
MDF, Wood, Poly and Metal
Please identify the type of artwork required in an active behavioral health space?
Ligature resistant art, this could be anti ligature frames or wall graphics - anything that cannot be manipulated to become a weapon
What year did Mark purchase ARCH Design?
2017
What is the minimum frame rabbet required for a raised float mount?
5/8" minimum but 3/4" is preferred
Please name all options for glazing that ARCH Design keeps in stock?
Regular Glass, Regular Acrylic, Non-Glare Acrylic, Reflection Control Glass and Museum Glass
Please name our top 10 art (not wall decor) vendors:
Getty, World Art Group, POD Exchange, Designer Prints, PI Creative, Grand Image, Studio EL, Etsy, McGaw Graphics, Third and Wall
Please identify at least five different types of healthcare buildings where ARCH has installed artwork or signage?
Outpatient/Urgent Care Center, Medical Office Building, Hospital, Imaging Center, Rehab Hospital, Behavioral Health Space
What year did ARCH Design begin selling signage?
2020
At what size is artwork considered oversize by D&I standards?
44" in either direction
Please name all options for hardware offered by ARCH Design:
3 or 4 pt Security Hardware, D-Ring, Wire, Standoffs, Z-Bar, Flush Mount, All Metal Security Hardware, Sawtooth
Who supplies the ADA signage for ARCH Design and where are they located?
Park Place Signs in Hannibal, MO
What is a CCRC?
A senior living community that covers the individual through their entire life plan from Independent Living, Assisted Living, Memory Care and Skilled Nursing.
Please name all departments within ARCH Design including the factory pods.
What percentage of images sold by ARCH in 2024 were printed in house versus ordered as physical prints?
48%
Please list and explain the various options for canvas edge details:
Gallery Wrapped with Mirrored Edges: the sides of the canvas are a mirrored print of the outside 2" of the image
Gallery Wrapped with Image Wrap: The outside 2" of the image is wrapped around the stretcher bars
Gallery Wrapped with White or Black Edge: Printed White or Black Border
Canvas in Float Frame: Thin frame around the edge of the canvas
What is the standard material for ARCH wall graphics?
3M brand vinyl with matte laminate
Why can't traditional framed artwork be installed on hospital walls near X-Ray machines, Radiation Therapy or CT scanners?
The walls in these spaces are often lead-lined to protect patients and staff from unnecessary radiation exposure.
Please name all members of ARCH's board?
Rick Holton, Steve Rafferty, Paul Lerman
How thick is ARCH's glazing?
1/8" thick
Please identify the 10 stages included at the top of a Salesforce Opportunity:
Bid, Discovery, Qualification, Presentation, Presentation - Client, Quote, Quote - Client, Commitment, On-Hold, Won In-Production
What is the preferred wall finish before applying a wall graphic and why?
A level 5 finish with primer only, this is an extremely smooth finish that creates the best look for wall graphic application, the paint needs to cure for 5 full days before installation.
Name ARCH's clients that have over $100k in volume each year (historically), there are 11 please name 10.
BJC Healthcare, Cedarhurst, CommonSpirit (Dignity), Discovery Senior Living, Erickson Living, HCA Physicians Group, IVX Health, McKesson, Perkins Eastman (umbrella), SSM Health, Sunrise Senior Living