I have questions about my paycheck/benefits/401K
Alert Media’s HR Operations Team can answer or support with questions related to payroll and benefits by submitting an HR Ticket.
An employee tells you they're struggling outside of work and it's affecting their performance. What should you do first?
Have a direct, caring conversation and loop in your HRBP; don't try to solve it solo or ignore it.
Where can you find a PIP template?
The Management HUB
The PIP Template can be found on the Management Hub > Performance Management Resources.
At what stage of your employment is the Employee Handbook most helpful?
A member of my team mentioned going out for surgery and recovery for three weeks.
An HR Business Partner (HRBP) can help support the employee discuss leave options and processes.
A common stereotype is managers only engage the People Team for hiring and firing. Name three other reasons you would engage the People Team.
HR departments are involved in various aspects of employee lifecycle management, including L&D, performance management, payroll and benefits administration, compliance, employee relations, rewards and recognition, and career planning.
Where can you find AlertMedia benefits information?
The Main HUB and/or HR HUB
AlertMedia’s Benefits Information can be found on the main HUB and HR Hub or by asking AiMe/Charlie
What leadership framework connects the following:
Representation
Fairness
Inclusion
Belonging
Diversity Equity Inclusion and Belonging (DEIB)
A few of your employees have expressed a desire to develop their project management skills, and you feel a formal training could be beneficial for your entire team.
The L&D team can facilitate and curate content for interactive training sessions across a variety of professional development topics.
This process includes goal-setting, feedback, and formal reviews.
Performance Management
Where can an employee find AlertMedia's policies such as the handbook, acceptable use, or incident response?
The HUB, HR HUB, AlertMedia Team Site
AlertMedia’s Policies are accessible to all employees on The Hub and SharePoint – Everyone – Important Documents.
You avoid giving a direct piece of feedback because you don't want the conversation to feel awkward. What leadership principle are you violating?
Radical Candor — specifically, "Care Personally" without "Challenge Directly" (this is Ruinous Empathy).
You had an employee resign recently, and after discussing with your HRBP, want to backfill the role.
The Talent Acquisition Partner can work with Managers to develop or change job descriptions, advertises the position through appropriate channels, and screens applicants to identify the most suitable candidates.
What is the point at which a manager should start documenting a performance issue and involve HR?
Documentation and HR partnership should begin as soon as a performance issue is identified, not after it becomes more severe.
In addition to the Hubs, where else can employees go to find resources?
AiMe or Charlie
An employee asks you to keep a serious HR concern (harassment, safety, leave abuse) "between us." What do you do?
Explain you can't guarantee confidentiality on issues like this and loop in HR — some things carry a duty to escalate.