Emergency!
Safety
Equipment, Etc
Misc
100

What does RACE stand for?

Rescue, Alarm, Confine, Extinguish 

100

Who is autorized to administer medications?

all licensed staff (LVN, RN, NP, PA, MD, DO)

100

What should you do if a restroom needs attention?

call EVS
100

how do we handle patient requests for medical records? 

Online, Electronic portal, Phone, Mail or in Person in Walnut Creek

200

What is your responsibility when you hear code red?

Listen to where the code is being called. 

If a response is needed and near you grab a fire extinguisher and report to the location. 

If no response is needed continue to work, unless notified otherwise. 

If the fire is near you make sure all fire doors are closed and help evacuate if needed

200

What type of Safety training do we do annually?

our OSHA training online with our annual education

200

Where are evacuation maps located?

SSF/DLC: by the staircases and elevators

San Bruno: Behind employee entrance on wall

Orchid: next to sliding doors

200

How do you handle members who don't speak English?

Ask if they need an interpreter and call interpreter services/Language line.  # #11 client: 201236

300

Where is your designated department evacuation location?

Medicine: SSF-Outside meet at the flagpole, DLC-outside near the bus stop, SB-back corner of parking lot.

Pediatrics: Handicapped parking in front of the building

OB/Gyn: dumpsters by parking garage

300

Where are your fire extinguishers located in the department?  Who maintains them?

They are located throughout the department.  SSF 2nd, 3rd, 4th Floor- in hallways on both sides.  SSF Orchid Center-back of registration near managers’ office and in hallway going towards A & B side.  DLC all floors: in hallways on both sides.  San Bruno- behind registration by storage closet.

300

What does PASS stand for?

Pull, Aim, Squeeze, Sweep


300

What training do we receive regarding members rights?

KP learn modules that we complete every 1-2 years: HR attestations and abuse reporting, Medi-cal Compliance 101, Equal access and effective communication.  

400

If there is a medical emergency, a person collapsed in from of you what do you do?  who do you call?

For SSF: dial 5000 to call for Team Alert or Code Blue and let operator know your exact location. 

     After, you can call RN for assistance

  • SSF Medicine RN 2nd Floor, ext. 3286
  • SSF Medicine RN 4th Floor, ext. 3285

DLC: call 911.

  • After, you can call DLC Medicine RN ext. 5947 or ext. 6200

For SB: call 911.

  • After, you can call SB Medicine LVN ext. 1333.

 


400
How can we access information about infection control?

Our intranet site, Employee health or our manager

400

What extension do we call in SSF for a team alert?

5000 (SSF only)
400

Where are member grievance forms located at your station?

*this depends on the station, but make sure you know where they are in all the areas you work in*

500

How to respond to a patient emergency?

Call for help.  Call 911 - OFFSITE

500

What do we do for a patient with special needs or assisted devices during a code red?

Ask a nurse or clinical staff for assistance to transport the patient.

500

What is the number for security?

  • SSF ext. 4880 
  • DLC ext. 4522
  • SB – security in lobby
500

What do the rainbow flowchart colors mean?

Code Red-Fire

Code Purple-Child abduction (18 months-18 years)

Code Silver-Active Shooter

Code Pink-Infant abduction (0-18 months)

Code Gray-Security Services

Code Orange-Hazardous Material Incident

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