Credit & Collection 1
If it isn’t documented, it didn’t happen.
What is enter a log note.
What are two reasons why you would send an email back to the office requesting a tank %?
1.To fix the forecasting & make adjustments if ADDs is incorrect
2. Determine if it can wait until NTIA or get out before they run out
Minimum delivery for HEAP
What is 100
When is the payment for a COD (Cash On Delivery) requested to be on the account?
Before the order is placed
This condiment was once sold as a cure for indigestion.
What is ketchup?
The number of letters that get sent before a debt is written off?
What is 3
past due-disconnect -final demand
When calculating a K factor, how many deliveries should you use to get a good number? What months should those deliveries fall in?
3 good winter deliveries (December-March)
Letter 34
What is a past due budget letter
A DOW (Days Of Week) customer should always be in a special route?
True or False
True
She is known for her hit song “Bad Guy.”
Who is Billie Eilish?
When do we call commercial accounts?
45 days
Brand new customer with a 120 tank, only uses for hot water. What would you set their forecasting up as?
Route table 4
Credit limit is maxed on an account
Delivery hold
What is the freezing point for propane?
-44degrees
This streaming service is known for “Stranger Things” and “The Crown.”
What is Netflix?
Payment arrangement length
Start with one month
Offer Weekly/Bi-Weekly payments
Do not exceed three
We set a 500 gallon tank. How would you forecast for heat, hot water, cooking, generator & a pool heater?
K-Factor of 5
Hot water
01/01-18
05/01-100
10/01-18
Call Volume Goal
14 calls/hour
When do we read & fill meters
2nd week of the fiscal month
The percentage of Americans that have at least one debt in collections.
What is 28%.
A delivery cannot be stopped for a past due balance in this state.
What is Vermont.
November gallon goal for the area
5,646,077
Area 1's - 90 day % goal
What is 4%
This product is made through fractional distillation.
What is fuel oil
This dollar denomination has a portrait that faces to the left.
What is the $10 dollar bill.