Promotions
Systems
Plans
Impacts
Reimbursement
100
I have a samsung s22+, what's the best deal for me?
samsung s26+
100
what are the 3 steps to a conversation? (pitch)
1.
2.
3.
1. intro
2. presentation
3. close (turn&burn)
100
what are the names of the plans that AT&T Costco offers?
1.
2.
3.
1. Unlimited Value 2.0
2. Unlimited Extra 2.0
3. Unlimited Premium 2.0
100
What does E + R = O mean?
Event + Reaction = Outcome
100
True or false: AT&T reimburses the full amount in the case of members owing money to their previous carriers for their phones.
False: AT&T reimburses UP TO $800
200
I have a samsung s21, but, I want to switch to an Iphone, what's the best deal for me? phone, amount per month, with or without trade in?
Iphone 17e, 1/month (for now), without trade in.
200
what is the order of the google docs Dzanh sends you (there's 4 in order)
1.
2.
3.
4.
1. costco pitch structure
2. promotions easy sentence
3. costco close
4. rebuttal cycle
200
What is the difference between unlimited Extra 2.0 and Unlimited premium 2.0?
3 key facts
1.
2.
3.
1. Unlimited talk text and data (Extra throttles at 100 gigs of high speed data, premium does not throttle)
2. Extra: 50 gigs of hotspot, Premium 100 gigs of hotspot
3. Extra: canada and mexico free, Premium: Canada mexico, and 20 latin countries free.
200
Explain LOA, Keep It Super Simple:
the more people you ___ ___
the more you ___
talk to
sell
200
True or False: AT&T does not pay your previous carrier directly, you pay your carrier when they ask, and we give you the money back in a VISA debit card after filling out the request form.
True.
300
I have an Iphone 15. what iphone is my best deal? phone, amount per month, with or without trade in?
Iphone 17, 3.61~4/month, with trade in!
300
what are SEE factors
S
E
E
Smile
Eye contact
Enthusiasm
300
True or false: The iphone 15 plus gets the 17 pro for free with trade in on all unlimited plans.
False: value 2.0 makes all trade values that are usually higher than $500, maxed at $500
300
Who wins in the Win Win Win?
1.
2.
3.
1. Costco! (The retailer)
2. AT&T! (The Client)
3. Us! (Growth, expansion, MONEY)
300
True or False: I can get the reimbursement switcher offer if I get a new number
FALSE. the reimbursement offer only works with members who port their numbers over
400
Perfect! your samsung A13 will get you the ___ for ___
And for every phone you get through costco, you get ___ costco shop card per phone! So 3 phones is ___ dollars! (multiple answers as long as promos are right)
A17 free no TI, s26 11/month (for now) no TI, iphone 17e 1/month (for now) no TI.
$100 costco shop card
$300
400
What body language is used after hearing a members phone carrier? (hint: 2 words)
two step/close distance
400
what does the 55+ plan have to bundle with for the best deal, AND, how many lines can the plan have?
AT&T Internet Air, up to 2 lines
400
What are the three things Dzanh asks of you?
1.
2.
3.
And production will follow
1. be the hardest worker in the room
2. have a great attitude
3. have the best student mentality (apply feedback quickly!!)
400
True or false: I cannot leave AT&T before the 36 month installment plan and keep my visa debit card reimbursement after receiving it.
True! leaving AT&T before the 36 month installment plan after taking advantage of the reimbursement offer will void the debit card.
500
I have a 13 pro, and it is July 2nd, which Iphone is my best deal? (phone, amount per month, with or without trade in.
17e, 6 bucks a month, no TI required
500
Show the movement associated with the phrase "Perfect! give me your costco card and I'll see if I can keep your number!"
500
Why does the Premium 2.0 cost the same as the Extra 2.0 plan if I am a regular costco member and not any of the appreciation offers?
Costco signature discount only affects premium 2.0, gives 20% off for any costco members!
500
what are the two things the Client asks us to do?
1. Customer acquisition
2. Scaling growth, scaling business
500
How long do I have to submit my previous carrier bill summary PDF? (no photos, no screenshots, must be PDF)
WITHIN 30 DAYS