ARK VICTORIES
Which team member received ten 5-star google reviews for the month of July 2024?
Ashli Ward
We’re the experts you call when Yardi’s in play. Guiding the team through the software each day. From setting up records to solving our woes, we ensure the data smoothly flows. New vendors join and we integrate them too, making sure Yardi’s connected and true. When systems get tricky and we need a hand, which vendor helps us make it all land?
Saxony
Which specific team in property management qualifies a resident to be approved for a resident transfer by reviewing historical data and conditions of the current home of the resident?
Property and Community managers
What year was Transcendent Investment Management founded?
2008
Which team member, a dedicated baseball mom, has traveled over 1,300 miles with her son, attended 30 baseball games in 10 different cities, devoured 30 hot dogs, and managed to lose at least one pair of sunglasses at every game this year?
Gil Mendez
At the end of 2023, our average home turn time was over 45 days. Thanks to the exceptional efforts of our turn team, our newest average turn time has been reduced to how many days?
15 Days
I streamline your payroll with accuracy and care, ensuring every paycheck is always there. Beyond just payments, I help teams thrive, with tools for growth and keeping goals alive. From managing benefits, time tracking, and more, I simplify HR tasks, helping the team to soar. Who am I, making HR seamless and smooth?
Paylocity
Which team member is responsible for marking a newly acquired home as rent-ready in Yardi so that the leasing team can begin their process of getting the home rented?
Samira Kattan
Who was the first national builder we bought homes from?
Lennar
Which team member spent $3000 for floor seats on 1 ticket to see Taylor Swift in concert?
Andrea Whitman
Which field team member has the lowest average turn cost in August at $2,237.76?
Tommy Brock
I manage your properties, turns, deals, and more, customized dashboards are part of my core. I pull data from Yardi to keep things right, updating your records day and night. I help to eliminate spreadsheets, streamline your day. What ARK tool am I? Come on, let’s play!
Salesforce
Tasked with managing lease extensions and contract updates, which ARK team has been instrumental in maintaining resident satisfaction and continuity within their ARK Home?
Renewal team
DAILY DOUBLE
What are the 4 core values for ARK Homes For Rent?
Customer Centricity, Trusted Transparency, Ethical Excellence, Positive Professionalism
Which team member hails from the island of Bermuda, famous for its pink sand beaches and legendary conspiracy theories?
Taray Hines
In July 2024, 46 HVAC work orders were entered in just one day. Which team worked tirelessly to complete all of them within 72 hours, preventing any escalations and highlighting their dedication and efficiency?
Maintenance team
I’m the service you call when pests appear, providing protection when they’re too near. On-demand and swift, I keep your spaces clear, from unwelcome guests that no one wants here. Who am I, ensuring your property’s pest free?
Pest Share
Which team updates the Loan Maturity Refinance Plan, that provides management direction on how much equity would require to refinance a Loan, and if extending the Loan would be more strategic in the short term?
Capital Markets
What year was the official launch of ARK Homes For Rent rebranding?
2022
Which team member officially adopted their beloved foster daughter Rosalyn in June of 2024?
Ashley Skolnekovich
Which team member spent the summer visiting 373 homes across 25 cities including over 10 site visits from June to August, to ensure each new home is progressing towards completion?
Brandon Peters
I boost the residents’ credit by tracking their rent, helping them build the score they’ve always meant. When rent becomes tough, I’m there to assist, offering relief so no payment is missed. Who is the partner that handles both with pride, supporting the resident on every side?
Esusu
Which team member performs property valuations quarterly to have a true value of our homes to allow capital markets to make strategic decisions and borrowing capabilities based on home valuations?
Carlos Arce
What is the name of our first BTR community?
Cantabria
DAILY DOUBLE!
Which team member recently attended the 2024 Paris Olympic games?
Sachika Thiyagarajaa
In the past month, Ava, our virtual assistant, has generated 2,518 “tasks” when residents asked questions Ava could not answer. Which team member has led the way by resolving 620 of these tasks with an average response time of 2 hours?
Amanda Warren
I am the tool residents use to make payments with ease, offering PayPal, Venmo, and Apple Pay to please. From Google Pay to paying in-store, I ensure payments are never a chore. Who am I to help residents pay on time, with flexibility and options, every single time?
Paymentus
Which department is responsible for determining renewal pricing 60 days before lease expiration, and which team member submits the final monthly renewal sheet to Saxony for uploading into Yardi?
Asset Management, Richard Swift
How many BTR communities do we have in our portfolio according to the ARK Homes website?
14
Which team member has watched over 100 Elvis impersonators throughout their life and even had one perform at their wedding?
Theresa Franklin
What was the occupancy rate achieved at the end of July within a year of implementing Screening Works by the collaborative efforts of the underwriting, leasing, and property management teams?
94%
DAILY DOUBLE!
I make home inspections simple and precise, understanding property conditions is my best advice. I spot potential issues and repairs to be made, capturing all details with templates, photos and aid. With the right inspection, data, and time in mind. Who am I to ensure the properties are always aligned?
Inspectify
Once the acquisitions team has confirmed a bid and an investor group has signed on to an acquisition, a contract is either drafted or requested from a builder. The contract is uploaded to Salesforce and the contract review process begins. Once the final task in the contract review process is completed in Salesforce, the workflow provides for the contract to go for execution. Which team member is the final approver for this step?
Jennifer Spillane
Which state currently holds the largest number of homes within the ARK Homes For Rent portfolio?
South Carolina
Which team member has a hedgehog, leopard gecko, three dogs and a red bird?
Jacob Parker
DAILY DOUBLE!
Which two team members created the Sources & Users workbook which facilitates the booking of closing entries at the property levels across various entities. This tool has streamlined the reconciliation process and significantly reduced the time required for booking closing entries in Yardi?
Gina Cabral and Andrea Baena
I am the quiet helper you rarely see, guiding prospects and residents effortlessly. From leasing to renewals, I handle the grind, always there, but never on your mind. I learn and adapt, with each passing day, supporting the team in every possibly way. Who am I? In the CRM fray?
AVA
A resident installs a large kennel on the side of their home, violating HOA rules, and refuses to remove it, putting their lease renewal at risk. The same resident also has a major water leak they were unaware of, leading to an increased water bill. On top of that, the resident has submitted a BBB complaint about ARK Homes For Rent. Which team member is responsible for resolving this escalation and other significant issues such as utility disconnections, move-in problems, and any necessary concessions?
Selena Musick our Resident Relations Manager
What city and state were our first single family home purchased in?
Fort Meyers, FL
Which team member has won several local competitions, built a social media following of 20K, secured 7 sponsors who provide free products, and not only makes and sells their own rub but is also supplying it to 3 restaurants?
David Crim
To bridge the gap between leased and physical occupancy, the leasing, underwriting, and turn team has implemented a strategy aligned with industry best practices to target how many days from the resident being approved to moving into a safe, clean, and functional home?
15 days or less
I connect the dots, making sure all is right, your listings go live, both day and night. I built your site, a digital home, ensuring your properties are never alone. Content flows smoothly, a seamless stream. Who am I in this tech-savvy team?
3|Share
DAILY DOUBLE
When Lessen submits an invoice, which team member does the initial approval and validates the work was performed, completed and the cost is correct?
Then which team member needs to review, modify as needed and approve the expense allocation and identify capital improvements before it is entered in Yardi by AP?
Andrea Whitman, Jeannie Carmona
As of today, how many full-time employees does ARK Homes For Rent currently have, excluding contractors and consultants?
81
Which team member has surfed in Indonesia, Maldives, El Salvador, New Zealand, Greece, Peru, DR, PR, and Costa Rica?
David Lane
Rent growth is calculated by comparing the difference between the current lease and the previous lease for the same home. This can involve a "re-lease" to a new tenant or a "renewal," which is a new lease or extension by the same tenant. We have achieved 5.40% and 4.84% for July and August in rent growth respectively for what kind of lease (re-lease or renewal)?
Renewal Leases
I transform empty rooms into welcoming sights, with just one click I bring spaces to life. No design skills needed; results are swift, stunning photos created to give listings a lift. Enhancing the properties with ease and style. Who am I, making virtual staying worthwhile?
Apply Design
Which team member is responsible for sending two daily reports—one to the leasing and underwriting team with a comprehensive overview of upcoming move-ins, including paid and outstanding funds, documents, and readiness concerns, and another streamlined report to the turns team highlighting homes with upcoming move-ins that are not yet ready, helping to identify and prevent potential issues?
Kenia House
Which team members attended the grand opening and ribbon cutting ceremony of Ormond Grande townhomes?
Miles Adams, Vivian Pena, Tatiana Lopez, & David Lane
Which team member is on a health and wellness journey and has lost 45+ pounds since June of 2024?
Myron Tonge