Contract Coverage
Total 12-month aggregate Limit of Liability
What is $10,000?
(303) 484-6811 is a number for
What is ARMIS Fax
When an appt is set, the date and time goes where
What is schedule date, and claim notes?
A document that needs to be signed
What is final invoice?
Checking in with the CH after two mins
What is Hold procedure?
Two items in the contract that has age stipulations
What is water heater and well pump?
The seller of the contract
What is HomeSafe?
Notes that are not left in the claim
What is Contract Notes?
A call received from the CH once work is completed
What is Verbal Confirmation?
The fourth SP Network on the list for Appliance claims
What is Equips drop-down/ CH history?
Fire, freezing, water damage, electrical failure or surge, or excessive or inadequate water pressure are considered what?
What are general exclusions?
The offices are located in these cities
What is St. Louis MO, and Denver CO
The claim needs to be in this status if new info is sent in for review
What is Open/Auth?
An email a SP can receive once the work is completed
What is Wex CC email?
CH wants to update an error on their address the team to do that is
What is Data Mangement?
Per policy the contract holder has ___ days to submit an online dispute resolution form
What is (90) days?
The year ARMIS was started
What is 2017?
The SP doesn't want Check anymore, the next step is
What is update the auth note and tag corrected payable?
To fix a grey payable
What is tag corrected payable?
Something that needs to be done at the beginning and ending of every call
What is call branding?
Something that is described as water or steam circulating heat in the contract
What is boiler?
Respectful, integrity, innovative
What is Core Values?
CH accepts the cash out instead of replacement, the next step is
What is update the payable and upload the placeholder?
Direct Deposit stopped being our primary form of payment in what month
What is December?
The CH is upset and is adamant about speaking to a supervisor, the next step is
What is De-escalate?