Common Objections
"I put my search on pause"
"When you were looking, what were you hoping to change about your current living situation?"
A provision in a contract that must be met for the deal to proceed.
What is a contingency?
This acronym describes the framework to use when taking Realtor.com MVIP calls.
What is ALM - Appointment, Location, Motivation?
This is the type of software Follow Up Boss is.
What is a CRM?
This is the full office address.
Where is 891 Kuhn Dr Suite 210, Chula Vista, CA 91914?
"I need to check with my spouse before we meet"
The difference between a property's market value and what the owner owes on it.
What is equity?
This 3 letter acronym represents the mindset you should have with online leads.
What is P.O.P. - People over Properties?
You need to zero this out everyday to avoid team leads from getting swept from you and going into the money pond.
What is a smartlist?
These are Arrive Realty's core values.
What are Hungry, Integrity, Growth Oriented, Humble, Community?
"I'll just wait until rates go down"
Any response that covers:
- Interest Rate Buydown
- Seller Concession
The tax code section that allows an investor to defer capital gains by reinvesting proceeds into a "like-kind" property.
What is a 1031 exchange?
A property that an online buyer lead sends you that they want to see.
CGA - Customer Generated Address
You should clear this out everyday.
What are tasks?
This is Arrive Realty's mission statement.
What is "to help agents make the money they want to make so they can live the life they want to live."
"I want to talk to the listing agent to get a better deal"
- It's a misconception that working with the listing agent will get you a better deal. (tell a horror story / example)
A legal claim against a property that must be resolved before it can be sold.
What is a lien?
A principle that the pain of losing something is psychologically about twice as powerful as the pleasure of gaining something of equal value.
What is loss aversion?
This is the stage you change it to when your client signs a BRBC with you.
Stage: Showing Homes
This month and year is when the Arrive Realty rebrand happened.
What is March 2025?
"I'm working with an agent"
Any response that covers:
- How's the experience been?
- What's your agents' name?
- Have you submitted offers already?
The tax code section that allows homeowners to exclude a portion of capital gains when selling their primary residence.
What is section 121?
This is the outbound call framework.
What is:
1. Greeting & Ice Breaker
2. Determine the Need
3. Hook
4. Education on your UVP
5. Benefits
6. CTA/Ask
You need to update this after meeting with someone.
What is a deal card?
This number is the total number of licensees that are on the team.
What is 15?