Branches
How many braches are in Florida? ***BONUS IF YOU CAN NAME THEM
5- FL HOME, ARS ORLANDO, TAMPA, MIAMI, UNIQUE
What does "ARS" STAND FOR?
American Residential Services
What does PSP stand for?
Pro service plan
WHAT IS THE PROBLEM CODE FOR HVAC SYSTEM LEAK
HVAC SERVICE REPAIR
What department does Bonita Diaz supervise?
Resolution Department
Where is "WILL FIX IT" Located?
San Antonio
Tami Donaldson <3
With the essential plan, how much can you get up to for replacing your system
$1,000
What is Hauser's HVAC Service fee?
$129
A customer calls in to make a payment, What department do you send a ticket to?
Accounting and billing
Which branch utilizes Service Titan?
Yes Utah
What's the name of our Mascot?
Dandy
NAME 2 BRANCHES YOU CANNOT SELL A PLAN TO.
BOSTON, RR BRANCHES, YES UTAH, TIPPING HAT
What does AOR stand for?
Add or Replace
How many branches do we dispatch for at the call center?
32!
Name 2 branches that offer electrical services
Unique, Yes Utah, Will fix it, RR Columbus, Houston S & N, Hamilton, Conway, Conroe, Austin, Tipping hat
What is the name of the CEO of ARS
Scott Boose
what's the difference in service fees for both service plans?
elite: $60 off
essential: $20 off
How do you book an install?
You don't, you send a ticket and install department schedules
Who is the HVAC Sales Manager for Hamilton?
Austin Robinson
Name 2 stand alone branches
AJ PERRI, YES LAS VEGAS, YES UTAH, AIR EXPERTS, RS ANDREWS, SEATTLE, CWA, DALLAS
What year was ARS founded?
1975
True or False: You can add plumbing to a membership that is already active
FALSE
Name 3 branches that don't offer duct cleaning
Hamilton, Hauser, RR branches, Houston N, Manassas, Blue Dot, Orlando, Pittsburg, Blue Flame, total comfort
What Does LLG and SSA Stand For??
LOWES LEAD GENERATOR / STORE SALES ASSOCIATE