2.1 HR management
The process of making the most efficient use of an organisation’s employees
What is human resource management?
Individuals and groups who hold similar views on a particular matter – in this case on what motivates employees.
What are schools of thought?
The functions of ruling, guiding and inspiring other people within an organisation in pursuit of agreed objectives.
What is leadership?
A reduction in the number of levels of hierarchy within an organisational structure.
What is delayering?
A system whereby employees are paid according to the quantity of a product they produce.
What is piece rate?
Planning, organising, directing and controlling all or part of a business enterprise.
What is management?
The percentage of a business’ workforce that leaves a business over a given period of time (usually one year)
What is labour turnover?
The breaking down of production into a series of small tasks, carried out repetitively by relatively unskilled employees.
What is division of labour?
When managers keep control of information and make major decisions alone
What is autocratic management?
List the duties and responsibilities associated with a particular job.
What is a job description?
Theory that employees have successive requirements that can be fulfilled through work.
What is hierarchy of needs?
A style in which managers take decisions in what they believe are the best interests of their subordinates.
What is paternalistic management?
A legal agreement between an employer and an employee setting forth the terms and conditions of the employment arrangement.
What is an employment contract?
A group of influences that may result in employee dissatisfaction at work.
What are hygiene factors?
When information is shared and team members participate in decision-making.
What is democratic management?
The attitudes, values and beliefs that normally exist within an organisation.
What is the business culture?
A series of factors, such as promotion, that may have positive influences on employee performance at work.
What are motivators?
When managers allow subordinates freedom to make their own decisions.
What is laissez-faire management?
Occurs when an employer terminates the employee’s contract.
What is a dismissal?
Exists where some part of an employee’s pay is linked to the achievement of targets at work. These targets might include sales figures or achieving certain grades in an annual appraisal.
What is performance related pay?
Take place when an employee is dismissed because a job no longer exists.
What are redundancies?
Reward for working that is based on employee performance or results judged against some targets
What is variable pay?
A broad term covering a wide range of facilities that are essential for the well-being of a business’ employees.
What is employee welfare?
Giving employees more duties of a similar level of complexity. Also called horizontal loading.
What is job enlargement?
The satisfaction felt by employees within the workplace.
What is employee morale?
A series of actions designed to give employees greater control over their working lives.
What is empowerment?