Anchor SKUs
The amount that licenses and billing go up by
What is 1
The last name of the current AS manager
What is Kuah
What is the last thing you should send out before closing the ticket on a channel sale?
What is ask the AM if everything looks good
When the customer comes back and says that they are having trouble with the new 2.0 portal what is the next step for the AS member?
What is send over to the CSEs
If you answer the phones and the person is not a contact on file with the company what should you tell them when they ask for information?
What is we will need to speak with someone on file with the company
The term used to describe the original set of licenses consolidating to one line
What is roll over
When combined with the CSEs what is our full department called
What is CSP
On a new tenant request, with all information, what should you do when you are prompted to fill out the onboarding form?
What is skip and go straight to partner center to spin up a new tenant
When receiving a annually billed License Renewal what is the most important action to take in Partner Center?
What is inject annual annual licenses
What number conference room are we in right now?
3 (Tues) or 1 (Thurs) depending
The date that anchor skus coterm to
What is February 28, 2026 or 2/28/2026
What department is AS the backbone of (more than others)
What is the Account Management department
In a PSFP billing scenario where in Chargebee do we actually add the add on?
What is One time add ons and quick charges
Where do you download the new teams backgrounds? ...melody
What is on the rebrand email from Trusted Tech or the marketing department SharePoint
DAILY DOUBLE
What is the highest percent Trusted Tech can get off of a triennial license with a promotion?
What is 40%
What you do on a licenses renewal or offboarding if the anchor sku will not be used or needs to go away ASAP?
What is suspend the anchor sku
The name of the team that last won AS Jeopardy
AS BOYZZZZZZ
On a billing revert what channel in slack should you ask for approval to action?
What is as-billing-approval
DAILY DOUBLE
What is the EXACT name of the chat that you put missed phone call into?
What is Missed Phone Calls Notification
What is the name of the guy we are supposed to pay if you took your car keys to the front desk?
What is Hugo
On a window reset with anchor skus that have already been rolled over what is the first thing you do in partner center before you reduce the rolled over line?
What is inject the new line item of the amount rolled over into the anchor sku
What was the ORIGINAL name of AS?
What is CAM
What category under the opportunity in salesforce will the certified support charge amount actually be found?
What is MRR
On a Do More With Less (DMWL) injection what should be injected before monthly/monthly?
Hint: This was a message from Junan in Internal AS process review
What is inject Annual/Monthly or Annual/Annual first before adding in any Monthly/Monthly licenses, in order to ensure the DMWL promo is properly applied to the SKU.
What does EVR stand for?
What is Established Vendor Relationship