L27: Leading
Diverse Orgs
Diverse Orgs
A type of diversity that embraces age, race/ethnicity, religion, gender, socioeconomic status, and disability,
What is demographic diversity?
The creation, maintenance and transformation across generations of semi-shared patterns of meaning, sense making, affiliation, action and organization
What is culture?
A source of conflict that can arise because of individual differences
What is personal behavior?
The three phases of Lewin's change management model
What is Unfreezing, changing, and refreezing?
The 3 dimensions of meta-leadership
What is person, situation, connectivity?
A type of diversity that encompasses prior experience that could affect team interactions
What is organizational diversity?
The cultural domain that is as an organized system of practices, structures and beliefs/values related to the sacred and supernatural.
What is religion and spirituality?
A source of conflict that encompasses misinterpreted, inaccurate, or incomplete information
What is communication factors?
A resistance to change when leaders are not prepared to clarify or explain thought processes behind the change
What is distrust?
The framework for navigating complex situations by analyzing the situation and taking action
What is POP-DOC?
A concept in which it makes it difficult to see things that others see based on our differences in experience
What is blinders? What is unconscious bias?
An approach that incorporates the perspective of men, women, and children most immediately affected by instability or military action
What is Human-centered approach?
The model that compares assertiveness and cooperativeness to different management styles
What is The Thomas Kilmann Conflict Management Model?
A resistance to change when people may experience fear of the unknown or see the change as a threat to organizational stability and their job security
What is Uncertainty?
The four connective directions to lead within an organization
What is leading up, down, across & beyond?
A sub-competency to developing others in leading diverse organizations
What is Fosters Inclusion
An analytic view that examines how the treatment of men, women, and children in a society shapes a person’s needs, interests, control of resources, and security.
What is gender perspective?
A management style that attempts to satisfy both sides' concerns through honest discussion.
What is Collaboration?
An essential aspect of empowering members of an organization during a change?
What is removing obstacles? (instilling knowledge, developing ability)
A 3-step process (acronym/model) that helps mitigate bias
What is ACT? (Acknowledge, Calibrate, Transform)
What is ethnocentrism?
A framework for nurturing and sustaining relationships while navigating the optimal timing for initiating negotiations.
What is TIPO? (Trust, Information, Power, Options)