LEADERSHIP/GENERAL
Who demonstrates leadership and commitment to the quality management system?
Top Management
What is a combination of human and physical factors such as social, psychological, and physical?
Suitable Environment.
What is FMEA?
Failure Mode and Effects Analysis
Organization shall conduct _________ __________ at planned intervals.
Internal Audits
What is the commercial alternative to AS9100?
ISO 9001
The quality objectives shall be consistent with ______?
Quality Policy
What section of AS9100 requires to meet on-time delivery of products and deliveries.
Operations.
Provide examples of monitoring customer perception.
customer service
customer feedback
meetings with customers
market-share analysis
compliments
Who is the IAQG?
International Aerospace Quality Group
When planning how to achieve its quality objectives, the organization shall determine _________?
a. what will be done;
b. what resources will be required;
c. who will be responsible;
d. when it will be completed;
e. how the results will be evaluated.
What process shall control product identity and traceability to requirements, including the implementation of identified changes?
Configuration Management
What is the standard that provides auditing guidance?
ISO 1911
What shall be available to relevant interested parties, be communicated, understood, and applied within the organization, and be available and maintained?
The Quality Policy
Who shall determine and provide the persons necessary for the effective implementation of its quality management system and for the operation and control of its processes?
The organization
Design verification and process control support _____?
Specified requirements and statistical techniques.
Opportunities for improvement; any need for changes to the quality management system; and resource needs are examples of ____________?
Management Review Outputs
AS9100 is for manufacturers, what if I'm a distributor?
AS 9120
The organization shall consider the _________ of, and ___________ on, existing internal resources.
Capabilities. Constraints.
Personal and product safety; producibility and inspectability; product obsolescence are considerations of _________?
Requirements for the products and services.
Lessons learned, problem resolutions, and the benchmarking of best practices are examples of?
Continual Improvement.