This is a change to the original application that must be signed off on by the client
What is an amendment
Use this email address, created for Ash Brokerage, for status inquiries on Banner cases
What is lga-ash@lgamerica.com
A code used to identify the agent for servicing and commission needs
What is an agent number
The best way to contact Commission Accounting
What is sending an email to commission@lgamerica.com
The area where you can find all documents, forms and communications
What is Inbound/Outbound
Tip: use search features to find what you are looking for quickly
Longest term duration offered by LGA?
What is 40 years
This is the best possible rating for someone treated for Hypertension
What is Preferred Plus
This is a facility-specific form required to release medical information
What is a Special Authorization
This is the best person to contact when a case is on fire and you need an escalation
Who is the Relationship Manager / Heather
This form used when appointing an advisor with Banner Life
What is the BK23
This occurs when premium is returned to a policyholder that an advisor received commission on
What is a chargeback
The area of App Manager where all status notes including details why a case was approved other than applied for
What is Application History
Tip: use the Search to find what you are looking for quickly, key words, underwriting, rationale, licensing
The maximum issue age LGA will allow
What is age 75
This is the best possible rating for someone with sleep apnea that is compliant with treatment for 6 or more hours per night for at least 1 year with no residual symptoms
What is Preferred
This form, introduced in 2019, is required for all William Penn applications, including ones submitted via drop ticket
What is the Best Interest and Suitability Disclosure form PR116
This is the best the person to go to when assistance is needed with case management related delays, problems with requirements, minor escalations
Who is the New Business Supervisor / Barbara
This is the process where an advisor is appointed once they submit their first application
What is Just In Time
Commissions are not paid on this type of flat extra that is less than 6 years
What is a Tempoary flat extra
The area of the Offer that allows you to change the face amount, term duration, or enable Save Age
What is Customize Coverage
This allows the insured to stack coverage on one policy
What are Term Riders
This is the best possible rating for someone with current anxiety (no associated depression or other mental health impairment), treated with 1 medication, well followed and well controlled
What is Preferred Plus
The issue state is determined by where the ___ resides
Who is the Owner
Contact this person when you need to discuss a pending, postponed or declined case in detail
Who is the Underwriter
Tip: Underwriter name can be found in upper right corner of case in Application Manager. If you do not know who the underwriter is you can contact the Underwriting Manager, Charlotte Hull
This NY regulation to ensures producers and insurers are acting in the consumer’s best interest when recommending an annuity or life insurance policy
What is Reg 187
The Number of years a term policy must be in force before full commission will be paid on an internal replacement
What is 5 full years
This area may give further insight as to what is going on with a pending application
What is Workboard
Rider that only requires name, date of birth and social security number
What is the Child Rider
This is the best possible rating for someone that has a history of alcohol abuse with 1 treatment over 10 years ago and no subsequent use?
What is Preferred
The latest enhancement that allows you enter the additional information into the Advisor Portal
What is RTM or Respond to Memo
Go to this person if you have questions about product, need help with matching a premium, training on everything digital
Who is Martie, Business Development Manager
When a request is received to change the agent on an active case, the original writing agent becomes this
What is a servicing agent
Full commission is paid either in the first year or over a 10 year period based on when this is completed
What is a Term Conversion
This button will give you access to Respond to a memo or Reopen a file
What is Enable Edit
Blue button located at the top of the screen
The 'OPT' stand for what in OPTerm
What is Options
This is the best possible rating for someone with Type 2 Diabetes diagnosed at age greater than 50, Hemoglobin A1c <7, favorable lipids and no complications
What is Standard Plus