New Business
Where do I go when I need help with
Get Appointed
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Application Manager
What's that Term
Guess that Underwriting Class
100

This is a change to the original application that must be signed off on by the client

What is an amendment

100

Use this email address, created for Ash Brokerage, for status inquiries on Banner cases

What is lga-ash@lgamerica.com 

100

A code used to identify the agent for servicing and commission needs

What is an agent number


100

The best way to contact Commission Accounting 

What is sending an email to commission@lgamerica.com


100

The area where you can find all documents, forms and communications 

What is Inbound/Outbound

 

Tip: use search features to find what you are looking for quickly

100

Longest term duration offered by LGA?

What is 40 years

100

This is the best possible rating for someone treated for Hypertension

What is Preferred Plus

200

This is a facility-specific form required to release medical information

What is a Special Authorization

200

This is the best person to contact when a case is on fire and you need an escalation

Who is the Relationship Manager / Heather


200

This form used when appointing an advisor with Banner Life

What is the BK23


200

This occurs when premium is returned to a policyholder that an advisor received commission on

What is a chargeback

200

The area of App Manager where all status notes including details why a case was approved other than applied for

What is Application History

Tip: use the Search to find what you are looking for quickly, key words, underwriting, rationale, licensing

 

200

The maximum issue age LGA will allow

What is age 75


200

This is the best possible rating for someone with sleep apnea that is compliant with treatment for 6 or more hours per night for at least 1 year with no residual symptoms

What is Preferred

300

This form, introduced in 2019, is required for all William Penn applications, including ones submitted via drop ticket

What is the Best Interest and Suitability Disclosure form PR116

300

This is the best the person to go to when assistance is needed with case management related delays, problems with requirements, minor escalations

Who is the New Business Supervisor / Barbara

300

This is the process where an advisor is appointed once they submit their first application

What is Just In Time

300

Commissions are not paid on this type of flat extra that is less than 6 years

 What is a Tempoary flat extra

300

The area of the Offer that allows you to change the face amount, term duration, or enable Save Age

What is Customize Coverage

300

This allows the insured to stack coverage on one policy

What are Term Riders

300

This is the best possible rating for someone with current anxiety (no associated depression or other mental health impairment), treated with 1 medication, well followed and well controlled

What is Preferred Plus

400

The issue state is determined by where the ___ resides

Who is the Owner

400

Contact this person when you need to discuss a pending, postponed or declined case in detail

Who is the Underwriter 

Tip: Underwriter name can be found in upper right corner of case in Application Manager. If you do not know who the underwriter is you can contact the Underwriting Manager, Charlotte Hull

400

This NY regulation to ensures producers and insurers are acting in the consumer’s best interest when recommending an annuity or life insurance policy

What is Reg 187

400

The Number of years a term policy must be in force before full commission will be paid on an internal replacement

What is 5 full years

400

This area may give further insight as to what is going on with a pending application 

What is Workboard


400

Rider that only requires name, date of birth and social security number 

 What is the Child Rider

400

This is the best possible rating for someone that has a history of alcohol abuse with 1 treatment over 10 years ago and no subsequent use?

What is Preferred

500

The latest enhancement that allows you enter the additional information into the Advisor Portal 

What is RTM or Respond to Memo

500

Go to this person if you have questions about product, need help with matching a premium, training on everything digital

 Who is Martie, Business Development Manager

500

When a request is received to change the agent on an active case, the original writing agent becomes this

What is a servicing agent

500

Full commission is paid either in the first year or over a 10 year period based on when this is completed

What is a Term Conversion 

500

This button will give you access to Respond to a memo or Reopen a file

What is Enable Edit

Blue button located at the top of the screen

500

The 'OPT' stand for what in OPTerm

What is Options


500

This is the best possible rating for someone with Type 2 Diabetes diagnosed at age greater than 50, Hemoglobin A1c <7, favorable lipids and no complications

What is Standard Plus

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